JULY 2017


18


OWNER/PUBLISHER GREG NAPERT (608) 436-3376


gnapert@DOMmagazine.com


OWNER/DIRECTOR OF MARKETING & SALES BOB GRAF (608) 774-4901 bgraf@DOMmagazine.com


OWNER/EDITORIAL DIRECTOR JOE ESCOBAR (920) 747-0195


jescobar@DOMmagazine.com


MANAGING EDITOR DIONNE SHEARER


WEBSITE EDITOR RACHAEL REITON


CREATIVE/PRODUCTION DIRECTOR BECKER 505, LLC info@becker505.com


CONTRIBUTING WRITERS Roger Beebe Gordon Dupont Dr. Shari Frisinger Patrick Kinane Christian A. Klein Giacinta Bradley Koontz John Pawlicki


DOMmagazine.com D.O.M.® magazine is published nine times per year. All statements, including product claims, are those of the person or organization making the statement or claim. The publisher does not adopt any such statement or claim as its own and any such statement or claim does not necessarily refl ect the opinion of the publisher. Printed in the USA. POSTMASTER: Send address changes to D.O.M. Magazine at P.O. Box 175, Milton, WI 53563.


All rights reserved. Permission to reprint articles or quote excerpts granted only upon written request.


08 30


The ability to put the actions of others into the proper context serves to complement and reinforce your communication, awareness, humility and resilience.


14


contents FEATURES


08 14


18


26 30 38


COVER STORY Bill Hooten, Owner, Hooten Aviation Services


BENCH MARKS The Lady Was a Mechanic — Mary Feik (1924- 2016)


TECH TALK Personal Air Vehicles are Coming to Your Neighborhood (Skies) Soon


THE HUMAN ERROR Resilience


WORKPLACE COLLABORATION Context: The Diff erence Between the Balcony and the Basement


PLANE TALK Innovation in Canadian Aviation Regulations


42 44


48 50


ARSA CORNER Forewarned is Forearmed


LEADERSHIP


Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance?


JUST PLANE CULTURE Stress


PROFESSIONAL DEVELOPMENT Environmental Management


DEPARTMENTS From the Editor ..........................................................................6


News ..........................................................................................54 Events........................................................................................64 Ad Index ....................................................................................65 From the Publisher ..................................................................66


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