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DEC 2017 JAN 2018


20


OWNER/PUBLISHER GREG NAPERT (608) 436-3376


gnapert@DOMmagazine.com


OWNER/DIRECTOR OF MARKETING & SALES BOB GRAF (608) 774-4901 bgraf@DOMmagazine.com


OWNER/EDITORIAL DIRECTOR JOE ESCOBAR (920) 747-0195


jescobar@DOMmagazine.com


MANAGING EDITOR DIONNE SHEARER


WEBSITE EDITOR RACHAEL REITON


CREATIVE/PRODUCTION DIRECTOR BECKER 505, LLC info@becker505.com


CONTRIBUTING WRITERS Roger Beebe Gordon Dupont Dr. Shari Frisinger Patrick Kinane Christian A. Klein Giacinta Bradley Koontz John Pawlicki Ric Peri


DOMmagazine.com D.O.M.® magazine is published nine times per year. All statements, including product claims, are those of the person or organization making the statement or claim. The publisher does not adopt any such statement or claim as its own and any such statement or claim does not necessarily refl ect the opinion of the publisher. Printed in the USA. POSTMASTER: Send address changes to D.O.M. Magazine at P.O. Box 175, Milton, WI 53563.


All rights reserved. Permission to reprint articles or quote excerpts granted only upon written request.


6 50


Micro-management constricts the working environment and productivity.


24


contents FEATURES


06 16


20 24


28 38


PROFILE Robert Cupery, Owner, Aircraft Window Repairs


PROFESSIONAL DEVELOPMENT Taking Your Technical Aerospace Experience to the Next Level, a Bachelors Degree Online


BENCHMARKS The Family Business of Propellers


THE HUMAN ERROR Seven Years in the Life of a TSB Investigator, Part 4


TECH TALK Bitcoin Finds its Way into Aviation’s Wallet


ARSA CORNER ARSA’s 2017 SLC is a Reminder That When Industry Engages, Government Listens


40 45 50


WORKPLACE COLLABORATION The Link Between Mountains and Molehills


PLANE TALK Working With the FAA — One Canadian’s View


JUST PLANE CULTURE The Compliance Conundrum; Praise and Punishment


DEPARTMENTS From the Editor ..........................................................................4 News ..........................................................................................54 Ad Index ....................................................................................64 From the Publisher ..................................................................66


DOMmagazine.com | dec 2017 | jan 2018 3


Photos by LaMar Photography & Video


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