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5 2


‘No-deal Brexit could lead to chaos at borders’


Ian Taylor ian.taylor@travelweekly.co.uk


A no-deal Brexit threatens chaos for Brits at EU borders, a senior indstr figre arned this ee as s deated as to rea the oga on ritains eit.


Tom Jenkins, chief executive of


European travel association Etoa, said: “There will be problems in any country receiving  flights if member states do what they are supposed to do and impose [passport] checks that run 60-90 seconds longer than now.” The EU has made clear it will


require member states to treat UK arrivals as if from “third countries” if Britain leaves with no deal. Jenkins said: “If you have aircraft landing every five to  or  minutes, arrivals will soon back up spectacularly.” He said preventing a backlog at airports would “require EU members to ignore all the rules for arrivals from third countries, which Britain helped draft”. However, he suggested: “Most


places will be pragmatic. Airports cant cope ith  people standing in arrivals.” The government of Portugal


has already said it would welcome UK tourists post-Brexit and avoid queues at its borders. Portugal proposes dedicated passport- control areas and lanes for UK visitors and plans a ‘Brelcome’ marketing campaign in the UK in March. It will also guarantee UK visitors the use of Portugal’s health service if Britain falls out of the European Health Insurance Card (Ehic) system. Cox & Kings chief commercial


officer atrick ichards said “We’re in a kind of phoney war and uncertainty is the issue. Politicians don’t seem to get the message that their decisions are amplified in the media and on social media.” Thomas Cook is highlighting a


‘Brexit Price Guarantee’ in some of its agencies and has a dedicated page to address Brexit-related


questions on its website.  Border chaos feared: Business, back page


3


Scarlet Lady is due to launch in 2020


STORIES HOT


Virgin trumpets all-in commission


Harry Kemble harry.kemble@travelweekly.co.uk


gents seing irgin oages rises i earn oission on ever ooing oponent hen the ettoanh ine goes on sae in to ees tie.


President and chief executive


Tom McAlpin said he was committed to “getting rid of the things that annoy” agents. Agents, known by Virgin


Voyages as ‘First Mates’, will earn  on the entire transaction and bonus commission of up to  ased on sales volumes Commissionable components


include flights hotels shore excursions, spa treatments, premium packages, onboard credit, taxes and fees. Gratuities will also be included


in fares he first of four planned ships, Scarlet Lady, due to launch in  goes on sale on eruary  Voyage dates and names on bookings may also be changed without agents incurring penalties. Stacy Shaw, the line’s vice-


Thomas Cook is offering a Brexit Price Guarantee


president of sales, urged agents not to discount, and said: “We will actively seek to work with First


“The line has listened to agents’ grumbles, and put its money where its mouth is”


Mates who sell on value rather than price.” Cruise Circle’s Mark Godden said the commission structure was “honest” and “transparent”, adding: “It is not unique, but it is a good direction to take.” Scott Anderson, of The Luxury Cruise Company, said: “There is a lot of stigma attached to Virgin Holidays [which went direct-sell in  ut the rands are different “The line is obviously trying to get agents on board. It has spoken to a lot of agents, listened to their gripes and grumbles about other lines, and put their money where their mouth is.” But Yvonne Holmes, of


Loughton-based Classic Travel, feared Virgin Voyages could “drop us [agents] like a ton of bricks once it is successful”. She added: “I am not saying that we won’t sell it. We


will support those who support us.”  Face to Face, page 14


31 January 2019travelweekly.co.uk5


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