INSIDE THIS


WEEK Contents


NEWS Hot Stories


Brexit flight stories trigger fall in sales; ‘No-deal threatens chaos at EU borders’ Virgin Voyages to pay all-in commission; Card charges will not be part of review; Spanish lawyer hails fake claims fight


WIN!


A 50in Smart 4K TV from PR and marketing agency Sound page 38


Round-up Facebook scams; Carnival cruise awards 08 Abta’s Travel Convention; PTS members 10


Special Reports Atas members report strong peaks sales 12 Face to Face: Tom McAlpin, Stacy Shaw 14 Over-50s spending less, says Silver Travel 17


Talk Back School fines, visa advice, Brexit flights


NEWS YOU CAN USE Product Club Med, Shearings, Bourne


19 04 23


Operator Intrepid, Wendy Wu Tours, Links 24 Cruise Aurora, Royal, Princess, Carnival 28


FRONTLINE Comment Gemma Antrobus: Radio 4


welcome news for the travel industry from the continent. Eighteen months after Travel Weekly and Abta launched campaigns to fight fake sickness claims, a lawyer representing hotels in Spain said the threat of a withdrawal of all-inclusive product from the UK had receded (page 6). Realistically, the chance of UK suppliers being blocked


A NOTE FROM THE EDITOR Unite to effect real change A


s Parliament continued to debate the UK’s future relationship with Europe this week, there was some


from specific properties was slim. But the symbolic importance of the statement shouldn’t be underestimated. Although the hoteliers might have preferred swifter action, they also acknowledge that the fight against fraudulent illness claims has been a great success for the industry. Crucially, it demonstrates that a concerted effort by leading brands, associations and suppliers can effect genuine change. The battle isn’t over, of course. There is still much work to be done to ensure both those tempted to make fake claims, and the disreputable law firms that encourage them to do so, are put off – while those with a genuine case receive the support they deserve. But associations including Abta and Aito and operators including Tui, Thomas Cook and Jet2holidays deserve credit for working together on a coordinated and effective campaign to turn the tide against the fraudsters. For Jet2 boss Steve Heapy, the next battles in his sights are a crackdown on airport drinking and a fight to revitalise the UK’s high streets. Both have great merits, so let’s hope the industry takes a similarly united stance to drive change once again.


30


Readers’ Lives Jane Bartelings, Dorset 34 This Week In... Travel Weekly archives Mystery Shopper Crawley, West Sussex 42


36


DESTINATIONS The US


8 of the Best: Florida Attractions


GLOBES GLORY Relive the most glamorous night in the travel calendar with our 41-page photo special


page 45 86


New York Waterfront: Surfing and beaches 91 Southwest US: Nevada’s neighbours


97


Spain & Portugal Andalusia: Seville, Cordoba, Granada


BUSINESS


Round-up Flybe, card probe, flights ‘cap’ 110 Brexit ‘Brits face 3hr delays at borders’ 112


100 WHAT


LUCY DID THIS WEEK


Jan 31 1


Lucy Huxley Editor-in-chief @Lucy_Huxley


Had a great night at the Carnival Corporation brands’ UK agent awards, and met Love Island’s Doctor Alex!


2 3


Had lunch with two impressive women in travel: Accord boss Sally Winfield and Club Med UK chief Estelle Giraudeau


Took my mum and two children to the cinema to see Mary Poppins Returns. Just lovely!


31 January 2019travelweekly.co.uk3


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