FRONTLINE Coventry Sharm el-Sheikh


THE BUSINESS TRAVELLER & THE LEISURE TRAVELLER 211 STATION ROAD


IMPRESSION: The premises were not on ground level so I was somewhat unsure as I entered the doorway to walk upstairs. However, the agency was welcoming, with eye-catching brochure displays and posters, and smart staff.


SERVICE: I was greeted and served immediately. The agent was very professional and their colleague helped out with information about accommodation. I was given a business card and printouts of the quotes, but I was not offered any follow-up and my details were not taken.


QUOTES: Both were for seven-day all-inclusive holidays in Sharm el-Sheikh with Red Sea Holidays, flying from Birmingham with Tui Airways in April. The first was staying at the adult-only Baron Palms Resort, in Sharks Bay, for £6,155 with private transfers. The second was at Rixos Sharm el-Sheikh hotel in Nabq Bay, for £5,787, or £5,913 with private transfers. The quotes were perfect for my scenario.


OVERALL: I was very happy with the service I received and particularly liked the Rixos Sharm el-Sheikh hotel. The agent was friendly, enthusiastic and professional and they made a big effort to provide me with a quote for the right hotels and the perfect holiday.


84% travelweekly.co.uk


CARRICK TRAVEL 161 DAVENTRY ROAD


IMPRESSION: The window posters were eye- catching, brochure displays were tidy and well stocked and staff were wearing smart uniforms.


SERVICE: I was greeted and served straightaway by attentive staff. I was asked questions about where we’d like to go and our budget, but I would have liked to have been asked more questions so the agent fully understood my needs. The agent consulted a colleague about accommodation that they had visited in Sharm. I received a business card but was not offered a follow-up.


QUOTES: Both were week-long all-inclusive holidays in April with Tui, flying from Birmingham to Sharm el-Sheikh. The first was at Tui Magic Life Sharm el-Sheikh, for £2,972. Another agent had visited this hotel and gave a good recommendation. The second quote was for Jaz Mirabel Beach for £3,238. The agent said it was a five-star hotel with everything that I needed, and they reminded me how much below my budget the holidays were. They also offered the option of the Iberotel Palace for £3,605.


OVERALL: The focus of the agent was to get me the cheapest five-star holiday available rather than the luxury holiday I was looking for. There were no extras offered at any point – even though there was room in our budget to spend a lot more and add extras to make the holiday more special.


77% 23 JANUARY 2020 49 49


As a member of the Leading Hotels of the World, Casa de Campo Resort & Villas in the Dominican Republic is the most unique destination in the Caribbean. At this five-star luxury resort, spanning over


7,000 acres, you will discover: O The No 1 golf course in the Caribbean and Latin America – Teeth of the Dog Golf Course, designed by Pete Dye


O 16th-century Mediterranean- style village Altos de Chavon


O Full-sized marina, including shops, restaurants, boutiques and a multiplex cinema


O Eight first-class dining venues O The Dominican Republic’s only private white-sand beach


O Beautiful excursions, including kayaking on the Chavon River or a visit to Catalina Island. With all this and so much more, Casa de Campo Resort & Villas is the ultimate Caribbean adventure.


THE TOP-SCORING AGENT EACH


WEEK BAGS A £25


AMAZON VOUCHER, COURTESY OF


CASA DE CAMPO RESORT & VILLAS


PICTURE: Shutterstock


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