INSIDE THIS


WEEK Contents


NEWS Hot Stories


Cameron ‘was all set to approve Sharm flights revival’; Myriad agent to champion high street in Channel 4 show; Atas event triggers big adventure bookings; Barrhead plans six new shops in England; Carrick Travel acquires Roma Travel


Round-up WIN! Hays’ Ellie in ads; Fight Fake Claims


One of four Harrods hampers courtesy of Discover Qatar page 35


Conference Reports Preview: Travel Network Group, Monaco 10 Barrhead Travel Conference, Turnberry


12 Talk Back WTM; Magaluf; Cape Verde; Balmforth


NEWS YOU CAN USE Product Lusso, Malta, BA, Air Arabia


Operator First Class, Wendy Wu, Tui WTM 2017 Royal, Silversea, Balearics,


Spinning Globe, Dubai Parks, Universal, Visit Florida, SA Tourism, Meliá, Ras AK


FRONTLINE Comment Gemma Antrobus: brochures 30


Readers’ Lives Karen Allen, Aspen Travel 32 Caught on Camera Pictures of the week 38 Mystery Shopper Sunderland


42 DESTINATIONS


FRONT COVER Barrhead Travel’s Bill Munro and Sharon Munro flank Trump Turnberry’s Jim Berry


pages 6 and 12


PHOTO: MALCOLM COCHRANE PHOTOGRAPHY


Escorted Tours Photography: 10 of the Best for snappers 50 Tailoring Tours: Shape trips to suit clients 59


Indian Ocean Maldives: Three best-selling resorts


BUSINESS


TW Breakfast Apprenticeships funding 70 Back page Klenner: Airlines discriminate 72


58 WHAT


LUCY DID THISWEEK


Nov 16 1


2 3


Travelled to Southampton to spend a morning with Josh Weinstein, the new president of Carnival UK.


Was delighted to see travel companies start canvassing agents for votes as we unveiled the shortlists for The Globes in January 2018.


Watched on proudly as my son and the rest of his Sea Scouts Troop joined war veterans in our local Remembrance Day parade.


16 November 2017 travelweekly.co.uk 3 15 08 04


17 18


20


open-mouthed as the UK’s supposedly most promising entrepreneurs – at least in their own minds – make a total hash of tasks set by Sir Alan Sugar. But it’s been fun seeing a couple of travel companies


A NOTE FROM THE EDITOR Tell apprentices ‘You’re hired’ A


re you watching the current series of The Apprentice on TV? I am, and as usual have sat mostly


involved in this series. A few weeks ago, Travelzoo was a client in a corporate hospitality challenge at Wembley Stadium. And last week it was the turn of P&O Cruises, whose ship Britannia hosted the teams on a trip to Bruges, where the contestants had to create and sell tours of the historic Belgian city. All credit to P&O for allowing these muppets to be let loose on their customers, who appeared to be surprisingly tolerant of some of the most inept tour guiding you’ve ever seen. At least the ships looked good! Apprentices have been high on our agenda recently


following the launch of our Take Off in Travel 2018 industry prospectus for students and young people. We also held a fascinating discussion about training and


development in travel at our latest Business Breakfast (page 70). The key message was that apprenticeships should be embraced as an opportunity to fill skills gaps, harness fresh talent, and develop and retain existing staff – and, crucially, apprentices must be paid an acceptable, healthy wage. In TV’s The Apprentice, the winner goes home with a £250,000 investment in their business. In the real world, simply the offer of a full-time job with great career prospects will suffice. The last thing we want in travel is for the brilliant apprentices we take on (page 8) to reach the end of their courses, only to hear the immortal words ‘You’re fired’, and leave our sector for good.


Lucy Huxley Editor-in-chief @Lucy_Huxley


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