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FRONTLINE


Jugal Kantelia, Platinum Travel Lounge,


and Michael Young- Richards, Celebrity Cruises


Global’s Cherie Richards (centre) revealed that next year’s conference would be in Mexico


Michael Young-Richards, Celebrity Cruises; Ann Jones, Teithiau Menai Travel; Andy Stark, Global Travel Group; Chris Bordessa and Mair Jones, both Bordessa Holidays


The festival-style event included live music and networking


Kerry Lakey, Savannah Travel;


Sarah Normington, A2Z Travel; Bill Lowe, Love2shop Holidays; and Andy Baker, Holiday Taxis


Group credits ‘bespoke support’ for attracting new members


The Global Travel Group has seen 11 businesses join since the end of November, taking its total number of members to 345. The consortium’s “flexible model” and “bespoke support” had attracted homeworkers, retail agents and call centre members, said chief executive Andy Stark.


He said Global had seen its membership swell


both from experienced agents as well as people with no background in the industry because of its “easy-to-use” technology, which he said helps start-up agents “slot in”. “We do really well for start-ups, perhaps people having a mid-life career change, and bring them up and get them trading.” Global has hired Max Bailey from Sykes


Cottages as business support development manager to help agents grow their business. He will also be helping members introduce tools such as live chat.


travelweekly.co.uk


Charlotte Arnold and Niall


Fitzmaurice, both Go Ben Travel


Global expects 300 delegates to attend next year’s conference in Cancun


The next Global Travel Group conference will take place in the Mexican resort of Cancun. About 300 delegates are expected to attend the four-night event at Grand Palladium Costa Mujeres Resort & Spa from May 7, 2020. Chief executive Andy Stark said the agenda, themes and speaker line-up would be shaped by feedback from members.


Mexico was chosen following feedback from


members attending the consortium’s last conference, in Orlando in November 2018. The Mexico event is expected to include 160-170 agents and feature pre and post- conference fam trips. Stark said the Global Rocks festival-style events are held midway between its main


conferences to offer members the chance to network with fellow agents, and suppliers. “Our consortium has a family feel; it’s a community,


and members love networking in this social environment,” he said. “Events are important for members and for us to show our appreciation to suppliers.”


11 JULY 2019 31


PICTURES: Arif Gardner


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