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TRAVEL WEEKLY GROUP LTD Registration number: 6927031. Registered at the PO as a newspaper. ISSN 2396-8974. Pre-press by CCM and Born. Printed by Southern Print Ltd, Poole, Dorset. Registered address: Travel Weekly Group, Third Floor, 52 Grosvenor Gardens, London SW1W 0AU
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Hats off to Jet2holidays and even social media
Story: Four convicted over fake holiday sickness claim Well done, Jet2holidays – another fraudulent claim bites the dust and, at last, something positive to say about social media. Anyone considering claiming should think carefully because ‘Big Brother’ is watching you. Even all-inclusive hotels now track consumption, by room, date and hour – no hiding place for the fraudsters!
TREVOR DAVIS
We talked to 150-plus agents at Atas event
GROUP PART OF JACOBS MEDIA GROUP
TALK BACK TO US: Email
editorial@travelweekly.co.uk. Please write ‘Talk Back’ in the subject line. Deadline: Midday Monday. All correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments are taken from
Travelweekly.co.uk.
8 November 2018
travelweekly.co.uk 19
The recent Atas Conference was incredibly successful for us. The engagement on our stand was very high, so much so we had conversations with over 150 agents during the day. Atas is a powerful voice, showing the diversity of what we as operators offer, and has made immense gains in changing the perception of escorted touring.
JOHN WARR Wendy Wu Tours
Journey LA customers still need 100% TLC
Story: Journey Latin America taken over by Kuoni owner This is probably a good move for Journey Latin America. Licensed for 3,438 seats after almost 40 years, serving a specialist market with limited leisure capacity, is quite an achievement. If I could offer one piece of advice to [managing director] Sarah Bradley: if you have any discretion, do not be taken ‘in-house’. Your customers still need 100% TLC and only you can give it. Good luck.
PETER M
TWEETS THIS WEEK
DCMS @DCMS Tourism minister @Michael_Ellis1 has been at WTM championing the UK’s booming tourism industry which is worth £66bn to the economy.
Jayni @jaynigudka (Unseen Tours) Lovely takeaways from @WTMWomen session. Thank you @junesarpong @CarnivalUKJobs @ PEAKDMC and #ElizaReid, first lady of Iceland.
TTNG Membership @TTNG_Membership Our membership services managers Rory and Clarissa are at WTM today to meet with members. Do pop in and say hello!
QUOTE OF THE
WEEK
“[Legal advisers] are too expensive. There are times in a deal when you need lawyers, but in terms of costs,
fees and time spent, it is mushrooming.”
PETER LINEY, chief executive, Great Rail Journeys › Business, back page
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LETTER OF THE
WEEK
TALK BACK WHAT YOU’RE SAYING THIS WEEK
EDITORIAL@ TRAVEL WEEKLY.
CO.UK
High streets need more than rates cut
Story: Budget could save high street agents ‘thousands’ The reduction in business rates is welcome, of course, but [chancellor] Philip Hammond has only tinkered at the edges of the wider ‘high street problem’. To be fair, this Budget was probably a sweetener, in advance of a possible election, forced by any Brexit stalemate, so not the time for dramatic policy shifts. Radical reform of the rates system is needed, but this is only a part of what needs to be done to revive traditional retail. Shops of any size should be given a ‘Right to Buy’. This would give stability for large businesses, and encourage small entrepreneurs who are put off by the risks of being tied into leases in case their business fails. Also, if shops are lying empty over a specified period, owners should be obliged to offer them for auction. These are community facilities and wider considerations apply than normal property ownership. OBSERVER
PICTURE: SHUTTERSTOCK
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