NEWS ROUND-UP NEWS IN BRIEF
Icelandair Group acquires Wow Air in all-share deal
Icelandair Group has entered into a share purchase agreement to buy fellow Icelandic carrier Wow Air. The airlines, which claim their combined share of the transatlantic market is 3.8%, will continue to operate as separate brands.
Law firm demands Ryanair apology and compensation
Lawyers have demanded an apology and compensation from Ryanair for its “woeful” response to David Mesher’s racial abuse of fellow passenger Delsie Gayle on a flight from Barcelona. Law firm Leigh Day claims cabin crew did not check on Gayle’s wellbeing and that Ryanair met her complaints with “disinterest and obstructiveness”. Ryanair had not responded to the legal action by Tuesday.
Sonia Davies is new chief executive at Scott Dunn
Sonia Davies has been promoted to chief executive of luxury operator Scott Dunn. She joined the company as chief operating officer in January and succeeds Simon Russell, who is relocating with the company to San Diego next spring.
Contiki appoints Marchant as global chief executive
A key figure in the development of luxury travel firm Black Tomato is to lead youth operator Contiki. James Marchant is moving to Geneva to become global chief executive of the 18-35s brand. He joins from luxury holiday rental investment company Second Estates.
Exsus Travel joins Aito and Abta after relaunch to trade
Specialist independent operator Exsus Travel has joined Aito. The privately-owned company, celebrating its 20th anniversary this year, recently relaunched to the trade and joined Abta.
Voyages-sncf puts 11 jobs at risk as UK office closes
Amie Keeley
amie.keeley@
travelweekly.co.uk
Voyages-sncf is to close its UK office and has put 11 staff under consultation.
The French rail travel firm will
move all B2B operations to its Paris base. The UK is one of six European sites that will close by the end of the year. The business will be rebranded
to SNCF and a new trade website will be launched on January 1. A key account manager will
be appointed in the UK to look after the company’s biggest trade partners and tickets will be bookable through the new B2B site. An English-speaking helpdesk will also be set up. SNCF distributes through tour
operators, travel management companies, rail specialists, group operators, consortia and online travel agents in the UK. It’s office in Maidstone, Kent,
will close, and all 11 staff are under consultation. UK manager and head of sales Paul Lacey, who will leave at the
Fraud expert warns firms to protect web logos and pictures
Travel firms that don’t use software to protect images and logos on websites are at risk of cybercrime, according to digital image specialists. Most online pictures are
‘unprotected’ and can be taken ‘within seconds’, said Danny Howard, managing director of aFFirmFirst, who was talking as part of anti-fraud group Profit’s Secure Our Systems campaign,
8
travelweekly.co.uk 8 November 2018
backed by Travel Weekly. Howard said: “Criminals could
construct a site and make it look like yours within seconds. The fake website will have your branding and your logo and accreditations.” Scraping online images to
RAIL BUSINESS: Voyages-sncf’s ‘snow train’ service used Eurostar
“There will be minimal impact on customers here, but changes to the business structure”
end of the year, said clients had been informed of the news and there would be little impact to the UK trade. “SNCF has made a decision to
reorganise B2B distribution, which will take effect from January 1,”
he said. “It’s been introduced to create consistency in the services the business offers to agents in France and across Europe. “This is a pan-European decision that has not been made hastily and after a lot of analysis. “There will be minimal impact
on our customers here, but there will be changes to how the business is structured.” Rail product in Spain, Italy and Germany was removed from sale on November 1.
populate a bogus website is commonly used by criminals behind villa rental and airline ticket fraud. Profit chairman Barry Gooch
said it was a growing problem for agent, operator, cruise and airline websites. He said travel firms may not
be aware a crime has happened until they receive calls from duped holidaymakers. Howard added that by putting
the right technology in place, travel companies could retain control of the images on their websites. › More at
travelweekly.co.uk
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