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Cathie O’Dea @CathieodeaTC Travel Counsellors #Hotelopoly #GPAssociates always a trade event to look forward to in my January calendar. Wonderful boutique hotels mostly in the UK and Europe but also further afield. These events are always well organised and in lovely locations.
Gemma Antrobus @LuxuryTravelGem Haslemere Travel Clients waiting at the door for @HaslemereTravel to open at 9am on the first trading day of 2020. Now that’s a positive start to the year! Let’s hope it’s a sign of things to come. #Travel2020
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The best of your letters, comments and social media this week Thomas Cook: ‘It was sheer incompetence at top’
Story: Calls for fresh inquiry into government handling of Thomas Cook collapse With liabilities of £9 billion, £200 million was going to do nothing except kick the can down the road and we’d have had a Christmas collapse instead. The sad truth is that Thomas Cook deserved to go bust – not because of what the frontline staff did, but because of the sheer incompetence at the top. From the acquisitions that made no business sense whatsoever, to those being put in managerial roles and, frankly, an inferior product to Tui . . . Thomas Cook had it coming. James Martin
Inghams for Travel Agents @inghamstradesales Happy new year. 2019 was a blast, but 2020 is going to be even better! Thank you for supporting us, here’s to a great year ahead.
Mark Swords @themrswords What an epic year 2019 was! [We opened] our first retail store, I’ve travelled the world (again), won four business awards, but most of all, I spent it with my love @stuieswords, which is all that matters!
Cook refund delay: Clients will lose faith in industry
Story: CAA settles 90% of Thomas Cook refund claims Sally Breed: My customers still do not have their [refunds], despite sending the information numerous times. How can you expect people to have belief in our industry when we appear to be incompetent at getting honest supporters’ money back!
GET SOCIAL: Email letters to
editorial@travelweekly.co.uk. Please write ‘Get Social’ in the subject line. DEADLINE: Midday Monday. All
correspondence must be accompanied by a name, job title and company address; these will be withheld on request. Please limit letters to 150 words maximum. We reserve the right to edit for brevity and clarity. Other comments taken from
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GET SOCIAL:
travelweekly.co.uk @travelweekly travelweeklyuk @travelweeklyuk 2 JANUARY 2020 27
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