YOUR STORIES
2H Ż ƈ ŵ Ɩ ŭ ƈ I ŭ Agency seals £2m booking with Carrier’s help
By Juliet Dennis TRAVELWISE
Aspire Award-winning agency Travelwise recently secured a “historic” booking worth just over £2 million. The round-the-world booking by the
North London-based Aito agency with Aito luxury operator Carrier is thought to be among the trade’s biggest-ever sales. The booking includes a two-week trip
on a superyacht around French Polynesia. Teams from both companies worked
for “many months” on the request from a loyal client who has been booking with the independent agency for 20 years. It is the client’s third booking this year. Both Travelwise and Carrier credited
their strong working relationship, levels of trust and expertise as key to the sale. Travelwise director Nici Davies said
six-figure bookings were not “unusual” but admitted: “A seven-figure booking is worthy of a celebration.” She added: “Over our 44-year history
we have worked hard to build strong relationships both with our clients and our suppliers. For a unique booking such as this we would only trust an operator in whom we had the utmost confidence. That covers all the operators we book with in the Aito family, but for a booking of this value and complexity the natural choice was Carrier.
“Obviously with a booking of this magnitude it takes time to get everything in place and the booking was many months in the making, involving days of research, lots of late nights waiting for responses from overseas and many hours trying to make the flight connections work.” Carrier said the booking value was
the highest in its history, surpassing its previous record booking of £1 million – also made by an agent. Managing director Natasha Towey
described Travelwise as one of the operator’s “most valued agent partners” and said it enjoyed a “deep working relationship” with all of the team at
THE TRAVELWISE TEAM: From left: 2CWNKPG &WHƂP director; Dallal $GP4QOFJCPG senior consultant; 0KEK &CXKGU director; and -KO|*CTV FKTGEVQT
Travelwise, named Carrier’s luxury retail agent of the year for 2023. She said: “This all-female team are
laser-focused on their niche and so confident in their worth and the value they add as expert travel advisors. “The level of trust we share is
entirely mutual and is absolute.” Towey said bookings of this nature
now made up 25% of total sales compared with just 4% in 2019, adding that Carrier aimed to be the “go-to operator for high-stakes bookings”. She added: “This booking was for
product outside of most luxury tour operators’ standard portfolios.”
aspiretravelclub.co.uk
MAY 2024 ASPIRE
25
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