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Contents | NEWS CONTENTS


NEWS, COMMENT & OPINION 4 News


The latest news from the KBB industry 14 Paul Crow


The Ripples MD goes through his positive business plan


16 Malcolm Scott


The KBSA’S corporate chair gives his predictions for the next 12 months


18 Darren Taylor


Searle and Taylor’s MD refl ects on his career and offers some useful tips


20 Leanne Adamson


Abode’s marketing manager explains why you should invest in your staff


22 Richard Hagan Meet our new climate change champion


PRODUCTS & SUPPLIERS 26 Roper Rhodes


An in-depth chat with Leigh Leather, the new MD of this bathroom brand


30 Focus: The year ahead


We ask retailers and manufacturers for their 2021 predictions


36 Mark Larden A Q&A with Geberit UK’s MD about its latest launches


38 Business technology A look at the benefi ts and features of the latest CAD software for retailers


RETAIL


48 Retailer Profi le A chat with north London’s Point5


52 Showroom of the Month A dive into the immersive new Ocean Bathrooms showroom


Retailer Profi le: We meet the team at Point5 Kitchens in Muswell Hill pg 48


kbbreview.com


Follow @kbbreview on Twitter for news and live updates from events


kbbreview.com for news, views, blogs, jobs, features and subscriptions Editorial Editor


Rebecca Nottingham 020 8515 2073


Advertising


Commercial director


Julie Williams January 2021 ·


Sales and marketing manager Tara McTigue


Account manager Lizzie


Keshishian


Account manager


Alan Rogers


Deputy editor Vicki Evans 020 8515 2045


Sub-editor Chris


Frankland 020 8515 2025


Commercial editor


Matt Baker 020 8515 2051


Art editor Erica Warden 020 8515 2145


Managing director Patrick Taylor


Managing editor Andrew Davies


Digital designer strategist Matt Balmer


Production manager Katie Powell


For marketing


communications across different brands and media platforms contact: Commercial director Julie Williams 020 8515 2150


For print and online advertising contact: Sales and marketing manager Tara McTigue 020 8515 2071


Subscriptions


To subscribe to kbbreview or change your subscription details Email: kbbreview@escosubs.co.uk Tel: 01371 851894 Web: kbbreview.com/subscribe


Kbbreview is a controlled circulation publication mailed free to registered readers who meet our terms and conditions. Otherwise, subscription rates are £98.40 per annum plus £24 post & packing (single copy £1 + £2p&p). Overseas subscriptions are £169 plus £48 post & packing.


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ABC certifi cation


1st January - 31st December 2019 – Average net. Circulation 15,127. Total net circulation for audit issue dated December 2019 – 14,996 – 100% individually requested by registered readers.


3


Keep up to date with trends and news and follow @kbbreview on Instagram


Business technology: A look at digital design sofware for retailers pg 38


Manufacturer profi le: We chat to the new MD of Roper Rhodes pg 26


A


EDITOR’S COMMENT GOOD


VIBES ONLY


s the industry enters a new year, I think I can safely say that we all agree with the sentiment on this month’s cover.


Lockdown fever eventually unleashed a wave of pent-up demand last year and meant that a lot of retailers actually achieved record sales. But we could all have done without the extra challenges and mass disruption that the pandemic also brought. All we can hope is that this year is better – good vibes only please 2021! And, although we’re still living with Covid


and have the consequences of Brexit to deal with too, there are plenty of reasons to be optimistic. You can see for yourselves why this year looks positive for the KBB industry in our special focus (pgs 30-35), where we asked a range of industry experts to give their predictions for the KBB industry over the next 12 months and beyond. To my knowledge, none of our experts have a crystal ball but, if their


predictions come true – despite the odd challenge – the KBB sector could well be in for a good year. We’ve decided to kick-start the New Year on a positive by introducing a new monthly columnist who will help us address a long-term issue that’s even bigger than Covid or Brexit – sustainability and the environment. Our climate champion, Richard Hagan, managing director of Rochdale-based Crystal Doors, is a pioneer in this fi eld and each month, he’ll be bringing you tips and advice on how to make your business more sustainable and profi table (page 22). Bath-based bathroom manufacturer Roper Rhodes underwent a big change in September last year when, for the fi rst time in its 40-year history, it appointed a non-Roper family member as managing director. Read our interview with its new MD Leigh Leather as he discusses the challenges of last year and reveals his plans for the brand. Also, a brief reminder that, if you haven’t already sent in your entries for this year’s kbbreview Retail and Design Awards, you only have until February 18 to do so. That’s less than two months, so get entering!


Rebecca Nottingham, editor rebecca@kbbreview.com


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