Digitisation
residents can play together, fostering a sense of community.
Additionally, signage can be used to promote upcoming events or activities, encouraging participation and making daily life more engaging for residents. The increased resident satisfaction can lead to better overall well-being, reducing healthcare costs and increasing the care home’s reputation.
Resident and family portals
Digital resident and family portals offer a platform for families to stay connected with their loved ones, monitor their care, and communicate with staff. These portals can include features like video calls, care updates, and activity calendars, enhancing transparency and involvement. Displaying upcoming events or activity highlights from the portals in communal areas encourages residents to participate in activities, and helps families feel more engaged. It also serves as a constant reminder of the available communication tools, promoting their use and strengthening the connection between residents and their families.
Digital care planning systems Digital care planning systems allow for the creation of personalised care plans that are easily accessible and modifiable by all relevant staff members. This ensures that every caregiver has up-to-date information about each resident’s needs, preferences, and medical history, leading to more consistent and tailored care. Software platforms that centralise resident information and care plans are becoming increasingly vital in care homes. These platforms allow staff to access and update resident information in real-time, ensuring that care is tailored to individual needs and preferences. This level of personalisation improves both the quality of care and resident satisfaction. Digital signage can be used to highlight personalised information, such as daily activities, menus, or reminders tailored to each resident’s preferences. By displaying this information in communal areas or even on screens in individual rooms, residents feel more seen and valued, which can significantly boost their overall wellbeing.
For care homes, this personal touch can enhance the perception of care quality, leading to higher satisfaction and potentially better occupancy rates.
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Digital signage can be used to highlight personalised information
Electronic health records Electronic health records (EHRs) allow for the creation of personalised care plans tailored to each resident’s needs. These plans can be easily updated and accessed by all relevant staff, ensuring consistency in care.
EHRs streamline access to medical histories, medications, and care plans, ensuring that all staff members are up to date on each resident’s needs. This improves the accuracy of care delivery and reduces the likelihood of errors.
With EHRs, care homes can provide more tailored and effective care, improving residents’ quality of life. By integrating EHRs with digital signage, care homes can display real-time updates on a resident’s care plan in staff-only areas. This ensures that nurses and caregivers are always informed about any changes or important notes.
Additionally, signage in public areas can
be used to inform visitors about visiting hours, resident activities, and health notices, further enhancing communication and operational efficiency. Personalised content for residents can be displayed – for example, screens in residents’ rooms could show daily care plans, reminders for medication, or even personalised greetings and messages.
This not only makes the care more personal and engaging but also reassures residents that their needs are being actively managed. Additionally, it allows staff to quickly check and confirm care plans without needing to access a computer, reducing errors and saving time.
Medication management systems Digitised medication management systems can help ensure that residents receive the correct medication at the right times. Automated dispensers, coupled with electronic health records, reduce human error, prevent missed doses, and make it easier for staff to manage complex medication schedules. Digital signage can display medication
schedules in staff areas, ensuring that all team members are aware of when medications have been administered. Additionally, it can provide reminders and alerts for missed doses or when it is time for
the next round of medication. This ensures that automated systems are effectively monitored, reinforcing the reliability of medication management. Homes can also offer educational content about new medication protocols, helping staff stay informed and compliant.
Customised solutions Digital signage offers tailored solutions that meet the unique needs of care homes. From integrating with existing healthcare systems to providing user-friendly interfaces for staff, these solutions can fit seamlessly within your environment. This is not just about installing screens – it is about designing a system that works for you, improves efficiency, enhances communication, and ultimately helps you provide better care for your residents. Digitisation and pioneering technology
are transforming the way care homes operate, making them more efficient, responsive, and resident-focused. When coupled with digital signage,
these technologies can deliver even greater benefits, ensuring that everyone in the care home ecosystem – residents, staff, and families – stays informed, engaged, and connected.
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Martin Johnston-Banks
Martin Johnston-Banks is an account manager at MRG Systems. After completing his marketing degree at the University of Gloucestershire, he joined the LiveSpace team at MRG in 2022. Using his seven years of experience in technical roles, Martin works alongside the LiveSpace development team to provide bespoke solutions for digital signage projects.
www.thecarehomeenvironment.com March 2025
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