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Digitisation


Putting digital signage at the heart of innovation


Martin Johnston-Banks, account manager at MRG Systems, explores how digital signage can be fully integrated into the latest pioneering technologies


Care homes have a unique opportunity. The integration of digitisation and pioneering technology offers a promising pathway to improve the quality of care, enhance operational efficiency, and provide a better living experience for residents.


For care home managers, understanding the potential of these innovations is crucial, not only for delivering better care but also for achieving financial sustainability. Integrating these technologies with digital signage can amplify their impact, leading to better outcomes for residents and a more effective return on investment. Digital signage uses TV-like screens to


display information, adverts, or multimedia content. These screens, often found in shops, airports, and offices, are centrally managed and can be quickly updated, unlike alternatives like posters. They improve communication by delivering dynamic and targeted messages to viewers. There is complete control over what information is shown where and to whom.


Smart building technology Smart building technology, including automated lighting, temperature control, and security systems, can significantly enhance the comfort and safety of care home residents. This includes important things like ensuring that hallways are well- lit during night-time hours to prevent falls. These systems can be programmed to adjust automatically based on the time


of day, ensuring optimal conditions at all times. Or they can adjust to the specific needs of individual residents, such as dimming lights to a preferred level during the night or adjusting room temperatures for those who are more sensitive to cold. Integrating smart building technology with digital signage allows staff and visitors to view and control environmental settings in real time. For example, staff can use digital touchscreens to adjust settings in communal areas, ensuring the environment is always tailored to the residents’ needs.


Digital signage can play a further role in managing these smart systems by displaying energy usage, security alerts, or maintenance schedules in relevant areas. Staff can see whether all doors are secured. This visibility leads to more efficient facility management, which can reduce energy costs and improve safety, directly contributing to a better financial outcome for the care home.


Additionally, homes can display emergency evacuation routes or alerts, improving safety protocols.


Digital signage uses TV-like screens to display information or multimedia content


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AI and automation Artificial intelligence (AI) and automation can revolutionise how care homes operate, from managing staff schedules to predicting the needs of residents based on data trends. These technologies can automate routine tasks, such as medication distribution and appointment scheduling, freeing up time for staff to focus on more personalised care.


Digital signage can be used to display


automated schedules and reminders for both staff and residents. For example, a digital board in the staff room could show the day’s schedule, highlight task priorities, or even alert staff to changes in residents’ needs.


Homes can provide reminders for


medication, mealtimes, or activities, fostering a sense of independence while ensuring their needs are met promptly. This not only improves efficiency but also enhances the overall care experience.


Training and education Ongoing training is crucial for care home staff to stay updated with the latest best practices and regulations. Virtual Reality (VR) and Augmented Reality (AR) can offer immersive training experiences, allowing staff to practice scenarios in a safe and


www.thecarehomeenvironment.com March 2025


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