IFHE 27TH CONGRESS, TORONTO – KEYNOTE ADDRESS
PETE SELLARS – CHIEF EXECUTIVE OFFICER, IHEEM; PAUL FENTON – DIRECTOR, ESTATES AND FACILITIES, EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST, UK
Acommon language for designing new facilities
Pete Sellars, chief executive officer of IHEEM, and Paul Fenton, director of estates and facilities at East Suffolk and North Essex NHS Foundation Trust and former IHEEM president, explain why, when it comes to healthcare planning, a common language background is key.
Strategic healthcare planning is not easy. There are a huge number of stakeholders to engage with and, clearly, their individual and collective professional views are extremely important. However, each of these professional roles brings its specific suite of ideas and unique vocabulary to how the collective should comply with the programme brief. It is clear that most people who are
actively involved in healthcare planning, regardless of their professional or personal background, aim to deliver a new healthcare facility and services that improve clinical outcomes, provide an environment that enhances staff wellbeing, and provide better patient outcomes and experiences. We all know that healthcare planning decision-makers, whether at a national, strategic, or local level, have to consider a wide range of complex and often competing demands. For example, public health experts will be attentive to health inequalities and future healthcare
demands, architects will focus on functional layouts and the built environment, engineers will prioritise infrastructure resilience, system efficiency, and new technologies, and clinicians will put patient safety, clinical ethics, and quality front of the stage. Patients usually want timely, affordable
access to medical services, delivered by the right quality of staff in the right place, in a comfortable, fit for purpose, clean, and safe environment, offering appropriate levels of privacy and dignity. From our evaluation of previous successful healthcare investment programmes, we concluded that, whether new build or refurbishment, their success is greatly enhanced when all key stakeholders share a common language of understanding. In other words, successful healthcare planning, design, construction, and ongoing management should be taken forward and developed on an agreed set of principles, common language, and units of measurement.
The benefits of doing this provides
investment decision-makers with the evidence to easily explain their rationale for recommending their investment decisions, and to advise key stakeholders in government or policy at national, strategic, or local healthcare levels.
Meeting systemic healthcare challenges In recent decades, hospitals in England have been encouraged by custom, policy, and law to act as independent bodies, largely answerable to themselves, unless there has been a major failure in their activities. They may operate well, indifferently, or badly; they may or may not meet clinical standards, performance targets, or financial balance; they may be valued (or not) by patients, staff, and communities. However, what is fundamentally clear is that, in most cases, they fail to contribute as fully as they could do to support the wider requirements of the health and
Pete Sellars
Pete has over 40 years of experience managing and delivering professional healthcare estate & facilities services and has held senior leadership & executive management roles at national, strategic, and operational levels within the Department of Health and the NHS. He was head of profession for NHS Estates & Facilities Policy for England at the Department of Health before taking up the chief executive officer post at IHEEM. Pete is a chartered engineer who is also a professional qualified in Healthcare Facilities Management, Programme, and Project leadership and is an accredited Government & NHS Gateway Reviewer. Pete is an Honorary Visiting Professor at University College London and Loughborough University, and past president of both IHEEM & IFHE-Eu.
Paul Fenton
Paul Fenton MBE is a Chartered Electrical Engineer, having extensive experience over the last 28 years within the Building Services and Facilities Management industry in both the public and private sectors, in the UK and European markets. He was awarded a Member of the Order of the British Empire (MBE) in Her Majesty the Queen’s New Year’s Honours list in 2020 for services to the National Health Service in the United
Kingdom.Paul is the immediate past president of The Institute of Healthcare Engineering and Estate Management (IHEEM) and previously held the position of national chairman of the Health Estates and Facilities Management Association (HEFMA). He is also a Fellow of The Institution of Engineering and Technology (IET), a Fellow of The Institute of Healthcare Engineering and Estate Management (IHEEM), and a Fellow of The Institute of Workplace and Facilities Management (IWFM). Paul is now
the executive director of Estates and Facilities for East Suffolk and North Essex NHS Foundation Trust. He has board responsibility for the Trust’s Estates and Facilities services, property and land acquisition and disposals, its capital development programme and delivery of major new construction and refurbishment schemes.
22 IFHE DIGEST 2023
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