LORD CARTER AWARD 2018
Patient flow initiative wins innovation award
HEJ reports on the presentation of the Lord Carter Award for 2018, and the conferring of ‘Highly Commended’ certificates to two ‘runners-up’, at the recent Hospital Innovations 2018 event in London.
June’s Hospital Innovations 2018 event, held at the UCL Great Ormond Street Institute of Child Health at University College London, saw the presentation of the 2018 Lord Carter Award for Innovation to Morecambe Bay Clinical Commissioning Group and its technology partner, Strata Health. The two organisations were rewarded for the successful use by the CCG and number of other local healthcare providers across north-west England of a sophisticated Strata Health software system that has substantially improved patient flow, and the efficiency of transition of care across health and social services, in a sizeable area stretching from north Lancashire to the Scottish Borders.
Real-time flow software The 2018 Lord Carter Award was presented during a drinks reception at the close of the one-day conference and exhibition on 6 June by IHEEM President, Pete Sellars (Lord Carter was unable to attend), to Clinton Schick, Strata Health’s MD, who accepted it on behalf of the various project partners for their successful use of Strata PathWays – a ‘real-time flow software solution’. In a phased project that began in October 2014, with Morecambe Bay CCG acting as
the lead, the CCG itself, North Cumbria CCG, North Cumbria University Hospitals NHS Trust, the University Hospitals of Morecambe Bay NHS Foundation Trust, Cumbria Partnership NHS Foundation Trust, and Blackpool Teaching Hospitals NHS Foundation Trust, all deployed the software platform, which Strata Health says allows care providers ‘to transfer patients seamlessly from all settings of care across their numerous healthcare facilities’.
A ‘fully integrated service’ Despite a projected 300,000 transitions of care (referrals) per annum, Morecambe Bay CCG says the project has achieved ‘a fully integrated service’, with over 1,000 pathways across acute, specialist, palliative, community, and primary care settings, care homes, and social care units. The initiative also involved Cumbria County Council, private sector nursing homes, and third-sector providers such as Age UK. The Morecambe Bay CCG said in its entry that the project had ‘started to remove silos of activity’, and enabled providers ‘to work in real-time’ to ensure that patients received appropriate care at the right facility, and ‘to deliver on their STP agenda’.
Key project objectives included:
n Delivering a more effective service to patients by improving patient flow and transition of care across health and social services across a sizeable region – achieved through creation of live e-referrals, a ‘dynamic service catalogue’, workflow automation, and visibility.
n Enabling real-time transparency and accountability on availability of beds and services.
n Allowing clinicians to be guided to the most appropriate bed/service for a patient through the use of an advanced resource matching tool.
n Reducing ED attendances and unnecessary inpatient admissions through treating patients in an appropriate care setting.
Outcomes and benefits seen by the region since project ‘go-live ‘include: n It assisted in a 90% reduction in Delayed Transfers of Care (Type A, C & D) at Morecambe Bay Health Partners, thereby reducing the overall cost to the Trust, the risk of healthcare-acquired infections, pressure ulcers, medication errors, malnutrition, and loss of independence.
n A £23 saving per referral through a reduction in administrative tasks
Strata Health chief medical officer, Julia Fishman, and managing director, Clinton Schick, picked up the 2018 Lord Carter Award for Innovation. Right: The benefits of, and typical applications for, the Strata PathWays software.
18 Health Estate Journal August 2018
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