FACILITIES MANAGEMENT
Corridor care exposes systemic issues across the NHS estate.
NHS Trusts must understand how space is used, its clinical suitability, associated risks, ownership and responsibility, and how areas connect.
What a connected estates platform delivers
Peter Harris
Peter Harris is managing director of Micad by SINGU, leading the delivery of estates, facilities, and compliance solutions across more than 200 NHS Trusts, alongside education and other public and private sector organisations. Throughout his career, Peter has supported Trusts through major transformation programmes, helping them improve efficiency, strengthen compliance, and make better informed estate decisions through the effective use of digital platforms. He works closely with estates and facilities teams to modernise legacy systems, improve data quality, and introduce practical, scalable digital solutions that support day-to-day operations as well as long-term planning.
A connected estates and facilities platform reduces duplication and manual reconciliation by ensuring teams work from a single, trusted source of data. Improved data consistency at source increases confidence across operational, financial, and compliance reporting, while lower integration and long-term IT support costs reduce ongoing overheads. With a stable, integrated platform in place, Trusts can deploy new functionality more quickly and with less disruption, strengthening confidence at board, audit, and regulator level.
Decisions about space, facilities, and compliance
affect everyone involved in managing the NHS estate – from directors of estates and facilities, estates and facilities teams, CIOs, digital and finance leaders, through to Trust boards – and, ultimately, the patients whose safety, dignity, and care depend on well-managed, compliant environments.
A connected estates and facilities platform delivers
measurable return on investment by reducing reliance on costly bespoke integrations and lowering long-term IT and support overheads. Improved data consistency and integrated workflows increase efficiency across estates and facilities teams, freeing up time for higher-value activity. At the same time, Trusts gain stronger assurance for boards and regulators through more reliable, auditable information, while extracting greater value from both existing systems and future digital investments.
The consequences of fragmented estates systems Without a connected estates and facilities platform, Trusts face escalating integration and long-term support costs as disconnected systems continue to require bespoke fixes and manual intervention. Persistent data inconsistency undermines confidence in operational, financial, and compliance reporting, increasing both risk and administrative burden. This fragmentation reduces the Trust’s ability to respond quickly and safely to operational pressure or clinical
46 Health Estate Journal March 2026
change, particularly during periods of heightened demand. Over time, these challenges erode confidence at board, regulator, and audit level, making it harder to demonstrate control, assurance, and value for money across the estate. Today’s reporting on corridor care highlights the real-world consequences of fragmented estates, space, and compliance data under sustained pressure. When it is unclear which spaces are suitable, compliant, or safe to use, risk increases and difficult compromises follow. This is not about technology for its own sake. It is about giving estates and clinical leaders confidence that decisions about space, safety, and patient care are being made from trusted, joined-up information – especially when the system is under extreme strain. Complexity costs money. Risk costs more. A stable,
trusted estates core enables the NHS to operate more efficiently day to day and respond more safely and confidently to pressures such as corridor care, surge demand, and rapid space reconfiguration.
Moving beyond corridor care: a safer future for the NHS estate The future of the NHS estate depends on having one connected solution across space, facilities, and compliance – operating from a single trusted platform and delivered by a trusted partner. When data is connected rather than fragmented, governed rather than manual, and assured rather than assumed, Trusts are better able to manage risk proactively, respond confidently to operational pressure, and make informed, evidence-based decisions across the estate.
If your Trust is grappling with corridor care,
temporary escalation spaces, or wider capacity and compliance pressures, now is the time to step back and assess how space, facilities, and risk data are managed across the estate. We are here to help you have that conversation, understand where fragmentation is creating risk, and move toward a safer, more resilient future.
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