FACILITIES MANAGEMENT
capital planning and reporting. These systems have often evolved independently over time, relying on manual reconciliation, bespoke integrations, and duplicated data entry to function together.
An estates and data challenge When space, asset, and compliance data are inconsistent or unreliable, Trusts lack the visibility required to respond safely and decisively under pressure. Decisions about where patients can be cared for, which areas are safe to use, what assets are available, and what risks must be mitigated are slowed or made in isolation. Confidence in
Micad by SINGU Estates Facilities Compliance CMMS CAFM Software Platform.
headlines. After my stroke, I was cared for in spaces never designed for patients, with little privacy. No one chose those conditions – they reflected the immense pressure the NHS was under and a system doing its best in extremely challenging circumstances.”
Corridor care as a system failure, not a local one The growing reliance on corridor care and temporary escalation spaces across the NHS is not simply a symptom of seasonal pressure or local operational strain. As highlighted by recent national investigations, it reflects a deeper, systemic issue: the inability to see, understand, and manage the NHS estate as a single, connected system in real time. Corridor care exposes the limits of decision-making
when estates, facilities, and compliance data sit in silos. When pressure hits, Trusts need absolute clarity on what ancillary clinical space is available, where it is, what risks exist and what controls are required if it needs repurposing – when this information is unavailable to decision makers, the corridor space becomes the default.
Many NHS Trusts operate multiple disconnected
systems across space and property records, asset registers, maintenance and facilities management platforms, compliance and risk management tools, and
reporting to boards, regulators, and auditors is reduced, and the ability to adapt quickly to changing clinical or operational demand becomes constrained – particularly during periods of sustained pressure or disruption. In this context, corridor care becomes not just a clinical
or operational challenge, but an estates and data challenge. Without a single source of truth for space, assets, condition, compliance, and capacity, Trusts struggle to demonstrate value for money, manage risk proactively, or make informed, strategic decisions about their estate. The NHS does not need more standalone tools; it needs a connected, authoritative system of record for estates and facilities data, so decisions about space, safety, and compliance can be made with confidence when the system is under strain.
The growing reliance on corridor care and temporary escalation spaces across the NHS is not simply a symptom of seasonal pressure or local operational strain… it reflects a deeper, systemic issue: the inability to see, understand, and manage the NHS estate as a single, connected system in real time.
44 Health Estate Journal March 2026
Connecting space, facilities, and compliance Addressing the challenges highlighted by corridor care requires joined-up visibility across space, facilities management, and compliance – not point solutions operating in isolation. A governed spatial foundation enables Trusts to understand what space exists, how it is used, and what constraints apply. Facilities management systems provide visibility of asset condition, maintenance activity, and operational readiness. Compliance systems link statutory and HTM requirements directly to spaces and assets, ensuring risks are identified and managed before occupancy. When these disciplines operate from a shared data model rather than disconnected systems, Trusts are better equipped to make safe, timely decisions – particularly when space must be used in ways never originally intended. Another important consideration is the smooth
delivery of departmental services such as cleaning, portering, and catering. In environments where care is delivered outside traditional clinical spaces, these services must adapt quickly as patients move across the hospital. Digital systems enable services to be coordinated effectively and delivered to patients wherever they are, supporting patient flow, reducing delays, and helping staff manage everyday tasks more efficiently – including bed optimisation – freeing up time, reducing waste, and improving the patient experience.
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