‘The year of regulation’ effectively signals an era of consumer empowerment, in which gamers have more control over the payments they make and how operators can handle their data. Under the threat of significant penalties, it is essential that operators take measures to meet both pieces of regulation.
data-heavy online world operators function in. It impacts all gaming operators worldwide that have interests, holdings, customers and other touch points within the European Union (EU). Tis means all gaming operators processing data that belongs to or relates to EU residents are under its jurisdiction. Te cost of non- compliance with the new legislation has severe penalties, and failure to meet the mandate can
incur fines of up to €20 million or 4% of global annual turnover, whichever is greater. Te main factors for gaming operators to consider within GDPR are:
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Te right to be informed: Gaming operators must be transparent and provide fair processing information around data
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Te right of access: Individuals must be able to access their data upon request
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Te right to rectification: Operators must make corrections to customer data upon request
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Te right to erase: Individuals can request their data to be deleted where there is no compelling reason for its continued processing
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Te right to restrict processing: Individuals can suppress processing of their data, without requiring operators to delete it altogether
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Te right to data portability: Individuals can obtain and re-use their data for their own
purposes across different services l
Te right to object: Individuals can object to their data being processed in the interest of official authorities, for purposes of direct marketing, or for purposes of scientific/historical research
Rights in relation to automated decision- making and profiling: Individuals can object to their data being used as part of an automated decision-making process or for profiling exercises
‘Te year of regulation’ effectively signals an era of consumer empowerment, in which gamers have more control than ever before over the payments they make and how operators can handle their data. Under the threat of significant penalties, it is essential that operators take measures to meet both pieces of regulation, while also turning the regulations into a source of competitive advantage.
THREE CONSIDERATIONS FOR OPERATORS Under GDPR and PSD2, the first big
consideration for operators is striking a balance between privacy and security. Make no mistake,
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