or two. By analyzing real-time data, it can reduce travel time and miles, which saves money.” Antonio Civitella, the president and CEO of Transfinder, uses the term, AIO, or artificial intelligence optimization. “A routing algorithm will optimize based on data we talk about. We’re talking about institu- tional knowledge, local knowledge that our clients have the opportunity to give this massive amount of data to our algorithm,” he explained, add- ing that more information the client provides, the more accurate the solution will be. “It’s all about how much more accurate data our clients feed our algorithms to get better results. At this moment in time, you really don’t see it as substitution of humans. You still need a human.” Plus, the Routefinder PLUS soft-
ware allows the user to implement as much or little AI control, up to 85 percent, as they feel comfortable
Do you believe employee training could be improved with the help of AI technology?
11% No
37% I don’t know
52% Yes
with. Civitella said there is currently no “magic button” to routing for school transportation, and he wants to ensure the industry is doing its due diligence when selecting a vendor partner that may be promising more AI control. A negative light shone on AI routing
occurred last month when Jefferson County Public Schools in Louisville, Ken- tucky, canceled a week of classes due to the new routing system failures. An in- dustry expert who has been monitoring this story closely noted it was a perfect example of companies loosely using the term AI and another example of “garbage in and garbage out.” “The AI can be a very powerful tool
to make the routes efficient, but it does require to have a stable baseline first for routes,” the individual told School Transportation News. “What [the com- pany] tried to do here was to make use of computer logic for building the routes without taking into account all the parameters. When you miss a few pa-
Transporting Students With
Disabilities & Special Needs Conference and Trade Show
November 15–20, 2023 Embassy Suites, Frisco, Texas
tsdconference.com Presented by
www.stnonline.com 49
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