First Student’s Alex Cook, left, and Jason Songer accepted the National Private Fleet award.
creasing opportunities for training and how it’s been a collaborative learning process
between districts and vendors. “Training from the OEMs on electric school buses has
been developing,” said Matthews. “We continue to look forward to more training modules from the OEMs as it becomes available, particularly on the maintenance side of the buses. But again, we always find a way to work with the OEMs to provide the training that we need to conduct operations.” Maryland’s Salois said that initial training was provided
by both Thomas Built Buses and Highland Electric and that both the OEM and the district’s bus dealer, American Bus, “are providing continuous training and support for
our technicians in the safe service and repair of electric school buses.” he added, noting that the district has 86 electric buses in operation. “Because of the scale of our project, we have had multiple calls and actual on-site visits from school districts and government agencies from across the country.” I can honestly say we have no complaints with the
level of service and support from all parties involved,” Salois continued. With an increasing number of vendors entering the school bus industry, the quality of the customers’ expe- rience is just as crucial as the products being provided. Open communication, continual support and meeting the customer’s needs can greatly improve the process of tran- sitioning to clean fuels, no matter the size of the fleet. ●
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800.228.9275
radioeng.com
26 School Transportation News • SEPTEMBER 2023
Software Suite
“They’ve always been very professional, very helpful.”
–Steve K.
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