SPECIAL REPORT
Alternative transportation within our industry is nothing new, and it’s not going anywhere anytime soon.” —Megan Carey, ALC
meeting to understand each student’s disability and circumstance, as well as receive any special instructions. If the student requires services that includes equipment that cannot be routinely provided, the contrac- tor foregoes the recurring trip. The company ensures that CareDrivers who are assigned to high functioning students are aware of the student’s disability, and follow special instruc- tions for pickup, transit and drop-off. In addition, CareDrivers participate in training. Littleton Public Schools started using the service last year for out-of-boundary students who needed transportation to alternative schools in the district. With only a week’s notice, the contractor came up with CareDrivers to help on a consis- tent basis, at an affordable cost.
Reassuring the Parents “At first, it was tough for parents to
switch their students out of buses and into cars, but it was a workable solu- tion,” said Hush. “HopSkipDrive’s app gives parents full visibility of where the car is during the entire ride.” “We educate parents and admin-
istrators about how we qualify and monitor the CareDrivers on our plat- form, and about the benefits of sedan travel to and from school,” said Chris Bertolet, director of B2B marketing at HopSkipDrive. “Our growth and customer satisfaction scores suggest that these stakeholders are definitely more open to our solution, as they learn about it.” ●
TRANSPORTATION HEADACHES?
� Multiple pick-up/drop-off locations and frequencies
� Issues caused by lack of integration between routing/scheduling software, GPS, Parent App., etc.
� Constant phone calls from schools and parents
� Poor customer support
� Not being able to work in multiple terms simultaneously
Take 2 and call us for the cure.
1.888.595.4696
tripspark.com/k-12
EDUCATION
30 School Transportation News • MARCH 2019
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