PRODUCTS & SERVICES
LIFETIME WORKMANSHIP WARRANTY BUILDS CONFIDENCE
As Quick-Step is known for its high-quality wood, LVT and laminate flooring products, regarded for their durability and ease of maintenance, approved Master Installers are in demand to also provide the assurance of great workmanship.
The only Quick-Step-approved installers, Master Installers are able to offer a lifetime warranty on workmanship that’s fully backed by the manufacturer. Offering customer confidence when purchasing Quick-Step floors, this puts all badge holders in an advantageous position when it comes to winning work using the brand’s products.
Customers purchasing Quick-Step floors are clearly interested in the quality of finishes in their home and so are also keen to ensure floors are fitted to a high standard by skilled professionals. Through the
quick-step.co.uk website, the brand’s growing number of e-commerce customers are turning to the Master Installer listings to find their local expert.
Lee Thompson, Technical and Procurement Manager, said: “Offering a lifetime workmanship warranty is a
THE FUTURE IS MODULAR
The LCT (Luxury Carpet Tiles) First collection is Balta Carpet Tiles’ response to quick transformations in residential and commercial interiors, bringing fast flooring that’s easy to install, replace and move.
With an emphasis on styles flexible enough to suit all interiors, LCT First ensures that homes can really benefit from the advantages of carpet tiles without taking on the ‘commercial look’ commonly associated with these products.
Geert Vanden Bossche, Marketing Director of Balta Group, said: “Carpet tiles offer homeowners, landlords and leaseholders definite advantages but, for many, the office look is just too much of a compromise to make, and so we created the LCT First collection.
“Bringing that all-important home-like 34 | Tomorrow’s Retail Floors
adds value to Master Installers’ work and can become a deciding factor in being awarded work.
“Many of our Master Installers really do make full use of the benefits of holding the badge, using the technical helpline to overcome on-site issues quickly and efficiently.
great way to build instant trust between installer and customer.
“The Master Installer programme shows that Quick-Step has complete faith in the quality of work, whether on a hardwearing and easy-to-maintain laminate or a natural oak floor. Alleviating the customer’s worry of finding a reliable, professional and skilled installer, it goes some way in helping to raise standards in the industry.”
All qualified Master Installers are tested on every aspect of installation, so that they can overcome any problem found on-site, and have unique access to a dedicated technical helpline. Falling in with the lifetime warranty on Quick-Step floors, the workmanship warranty also
feel, the collection makes complete sense for communal areas in flats and apartments, loft conversions and anywhere where ease of moving and fast fitting is required.”
Practically, the LCT First collection is also an ideal ‘take away today’ fix for landlords needing a fresh new look to impress prospective tenants, or in areas where traffic ‘spots’ show the signs of wear before other areas. With LCT First, these traffic spots can be easily and quickly replaced for a good as new look. By changing laying patterns and mixing up colours, the collection is also a brilliant choice for any homeowner wanting to express themselves through a unique look that still gives underfoot comfort and warmth.
Using Imprel polyamide, StainSafe polypropylene and PA/PP fibre blends with a strong and stable backing for easy fitting and long-term durability;
“When it comes to comparing quotes and making the final selection, customers also bear in mind the benefits a lifetime warranty offers them. The added reassurance and extra confidence it provides to customers interested in upholding the quality of their Quick-Step floor should not be underestimated and it can play a positive deciding factor in their final decision,” Lee added.
The Master Installer programme is available for wood and laminate and LVT floors. The three-day pass or fail course covers practical, technical and theoretical knowledge to ensure that the programme represents the industry’s most highly-skilled installers. All Master Installers are required to refresh their skills every three-years to ensure that high standards of workmanship are upheld. The Academy currently has available course dates in September.
www.professionals.quick-step.com/en-gb/academy
www.professionals.quick-step.com/ en-gb/academy
the LCT First collection comprises around 25 ranges, ensuring that the perfect combination of style, quality and value can be found for almost any project. With a new plank format (25cm x 100cm), as well as standard 50cm x 50cm tiles, LCT First allows limitless layout combinations, ensuring that homes and businesses can benefit from the flexibility and ease of modular carpet from Balta.
www.baltagroup.com/en
www.tomorrowsretailfloors.com
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