CAFM & IT
Sponsored by Service Works Group
CONNECT YOUR FM TEAM WITH SERVICE WORKS’ QFM
Facilities Managers are under continuous pressure to improve operational efficiency and maintain high service levels whilst driving down overheads and working to tight budgets. Service Works Group’s flexible CAFM (Computer Aided Facilities Management)
software application, QFM, can help organisations to meet these business objectives and reduce the pressure on the FM team.
In 2016 Service Works’ annual FM Technology Survey indicated that 80% of respondents confirmed that their use of CAFM software had helped their organisations to enhance FM reporting and 64% confirmed it had improved their KPI and SLA performance.
1. Guide to Buying FM Software Procuring FM software is often a resource-intensive process that should be carefully structured in order to ensure its ongoing success in delivering long-term cost and efficiency savings. The ‘Guide to Buying FM Software’ white paper provides guidance for undertaking a feasibility study, operational considerations pre-system selection and other important factors that should be explored before the software is purchased.
2. Building a Business Case for FM Software Before making an investment in software, there is often a requirement to prepare a business case in order to demonstrate the benefits and provide justification to secure budgetary approval. Service Works’ ‘Building a Business Case for FM Software’ template provides all the necessary information to create a concise and powerful business case in order to present your recommendations and secure project approval.
Introduction to QFM Software Service Works’ CAFM solution, QFM, is proven to deliver FM cost savings for organisations by maximising the operational efficiency of asset, building and service activities.
QFM offers a broad range of functionality including help desk, reactive and planned maintenance, asset and life-cycle management, SLAs and contract management, health and safety management, space/move management, and room and hot desk bookings.
The software supports self-service technology to enable building users to track and log maintenance and service requests or book a shared meeting space 24/7, to optimise customer service levels. QFM has multi-platform functionality and includes a mobile app that works across iOS and Android devices, both online and offline, to optimise the productivity of field-based operatives and contractors.
With integrated comprehensive reporting, QFM provides enterprise-wide visibility of critical performance information and delivers significant reductions in operational costs.
Service Works collaborates with organisations throughout the entire CAFM implementation process, to provide best practice guidance in order to secure rapid return on investment for CAFM software. Service Works has published a series of complimentary white papers to support organisations on their FM software product selection and implementation journey, which include:
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3. Transitioning from Excel to FM Software This white paper supports organisations who wish to migrate from using spreadsheets to CAFM software and provides useful guidance to ensure a smooth transition.
4. Integrating CAFM with Other Organisational Systems Integrating CAFM with other operational systems can bring far-reaching benefits across an entire organisation, saving time, increasing financial control and transparency, aiding operational compliance and providing meaningful information, leading to greater efficiencies, service levels and profitability. This white paper explores how different systems can work with CAFM (e.g. Building Management Systems, Enterprise Resource Planning and HR applications) and gives step-by-step guidance on how to create and manage an integration project.
Additional Complimentary White Papers 5. Effective Asset Management for Buildings and Equipment 6. Mobile Technology – A Global Facilities Trend 7. Best Practice for Successful FM Software Implementation
8. The Business Benefits of Strategic Space & Move Management
9. Performance Excellence in Facilities Management
To find out more about QFM or any of Service Works’ guidance documents or white papers, please call +44 (0)208 877 4080 or email
info@swg.com.
www.swg.com Tomorrow’s FM Yearbook 2017/18
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