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We hear from Paul Mulready, Marketing Manager at Northwood Hygiene Products, about two of the company’s latest successful installations.

The Eagle House Hotel

The Eagle House Hotel in Launceston, Cornwall is a Georgian gem of a building standing near to the historic Launceston Castle. Completed in 1764, it was built for the then Mayor of the town, as a result of a lottery win.

Today it operates as a stylish hotel, retaining the two eagles on its gate pillars that are said to have been made by Napoleonic prisoners and give it its name. With such a prestigious reputation to maintain it is no surprise that when the time came to refurbish the washrooms, quality and appearance were top priority.

Supplied by Bidvest, two Northwood brands were chosen, Leonardo Versatwin toilet tissue dispensers with matching soap dispensers and Whisper Gold toilet tissue and Whisper facial tissue for the guest bedrooms.

With style to the fore, the Silver variant dispensers were the preferred choice, complementing the many other polished surfaces that abound in the hotel. Easy to clean and easy on the eye, they have proven a great success with both guests and housekeeping.

The Whisper cube facial tissue dispensers with their floral designer packaging and undeniable product quality are seen to reflect the expectations of the discerning visitors at a very competitive price. Indeed, the whole operation has been delivered on a budget that the hotel believes to represent exceptional value for money.

When it comes to Leonardo hand towel dispensing systems they too can make a significant contribution to delivering the appropriate look and environment that supports and enhances the corporate positioning to the end users.

Kassam Stadium and Conference Centre

The Kassam Stadium and Conference Centre is one of the largest meeting and event spaces in Oxfordshire, as well being the home of Oxford United Football Club.

With average home gates of over 8,500 at the Stadium and with the Conference Centre catering for up to 600 delegates, the washroom provision provided an interesting challenge for family owned and run Seldram Supplies Ltd. With over 35 years’ experience in the supply of cleaning and hygiene materials, they immediately realised that the differing usage patterns of the washrooms needed to be taken into consideration, as well delivering the professional presentation that best matched the various locations.

Dispensers must not run out at peak times.

Starting out at the football club itself and working alongside Northwood Hygiene Products National Account team, they began with the installation of the sleek and stylish Versatwin toilet tissue dispensers and Leonardo hand towel dispensers. These took into account the differing requirements for the public washroom facilities for the match day crowd and the impressive corporate entertainment suites.

The dispensers must not run out at peak times of high usage, they must be easy to maintain and monitor, they must help reduce wastage and they have to look the part too.

After detailed monitoring, the installation was clearly so successful that these good looking Leonardo dispensers were then rolled out to other parts of this impressive facility. The Conference Centre was the first to be fitted out and then both of the two hotels that form a part of the complex were also added to the mix.

The two hotels, like the Eagle House Hotel, were fitted with the Silver dispenser variant for both the hand towel and Versatwin dispensers, as the aesthetics seemed to be making a strong and positive contribution to the customer experience in that particular setting.

Maintenance team costs have come down as a result of the easier monitoring and cleaning of the dispensers and the reduced time required ensuring the washrooms meet the required standards of hygiene and presentation. 28 | TOMORROW’S FM

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