FEATURE
Interfaces can be configured by role so that individual users are shown only the information that is relevant to them. This focuses work by role, to help increase productivity. FM teams have a complete view of SLAs, KPIs, maintenance and work history, technician and appointment availability, enabling issues to be resolved faster and more effectively. This all helps FM businesses to achieve and improve on SLA targets, and avoid contract penalties.
New developments in EAM solutions mean that FM businesses can leverage their data in ways that improve productivity and help to drive down costs. Technologies such as remote monitoring, automatic anomaly detection,
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and dynamic scheduling are enabling FM providers to be more productive, achieving more while driving down costs. At the same time, sophisticated role-based interfaces provide more and better information to FMs. The 360-degree view of their contract performance that these dashboards provide means that FMs can make faster, better-informed decisions. This enables clients to receive better and faster service, with more complete information about their own assets; while FM providers can improve their productivity and overall profitability.
www.peacockengineering.com TOMORROW’S FM | 37
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