EDITOR’S VOICE EDITOR’S VOICE
Editorial Editor Ryan Lloyd
ryan@opusbm.co.uk
Advertising Account Director Clare Gapp
clare@opusbm.co.uk
Production Production Director Hannah Wilkinson
hannah@opusbm.co.uk
Designer Nigel Rice
nigel@opusbm.co.uk
Designer Daniel Etheridge
daniel@opusbm.co.uk
CEO Mark Hanson
mark@opusbm.co.uk
Hello and welcome to the November issue of Tomorrow’s FM.
Registered in England & Wales No: 06786728
Opus Business Media Limited, Zurich House, Hulley Road, Macclesfield, Cheshire, SK10 2SF
ISSN 2055-4745 Email:
info@opusbm.co.uk Tel: 01625 426054
www.tomorrowsfm.com
This publication is copyright Opus Business Media Limited and may not be reproduced or transmitted in any form in whole or in part without the prior written permission of Opus Business Media Limited. While every care has been taken during the preparation of this magazine, Opus Business Media Limited cannot be held responsible for the accuracy of the information herein or for any consequence arising from it. The publisher does not necessarily agree with the views and opinions expressed by contributors.
“Traditionally the consensus has been that the front of house part of FM was down to the reception desk. To offer a warm welcome, deliver admin help, and resolve issues for visitors and building occupants or, for occupants, direction them to the right helpdesk,” says Brigita Perry, Workpalce Engagement Manager at Anabas in her leading feature in this issue’s Front of House spotlight. Times, however, they are a changin’. With the post-pandemic return to work now complete, FMs, she argues, have also had to adapt to become far more customer centric. You can read the full feature detailing this changing role on page 22.
Elsewhere in the issue we have contributions from BRITA, Northwood and Karcher for our Washroom feature, whilst Ed Giles of Bex Print & Design talks about the importance of using flame retardant materials for print in our Fire Safety feature.
Enjoy the issue.
Ryan Lloyd, Editor
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