CAFM & IT STREAMLININGSERVICE
Esther Coleman, Product Manager at Idox, explains how CAFM empowers facilities managers to proactively monitor and manage all maintenance functions, compliance and safety across an estate, away from the inaccuracy and manual nature of spreadsheets.
In today’s workplace, facilities managers play a pivotal role in overseeing the ‘silent’ services and processes that keep organisations functioning. From hotels and hospitals to sports arenas, care homes, universities and logistics centres, facilities teams have wide-ranging responsibilities that span building and grounds maintenance, health and safety, space planning, and procurement. This is even more challenging when organisations operate sites across multiple locations and countries.
Additionally, as economic uncertainty, rising inflation, supply chain disruption, and a cost-of-living crisis take their toll on businesses, there are mounting pressures across industries to cut costs and look at efficient ways of working. And with the cost of heating, lighting, cooling, maintenance and other expenses rising, facilities management is often one of the most sizeable operating investments for many businesses.
To successfully manage these functions in a streamlined and cost-effective way, facilities managers need the tools to centralise these functions for complete visibility of tasks.
More than just a planning tool CAFM solutions, such as Idox’s CAFM Explorer, manage and consolidate information across all aspects of facilities management. With all information in one place, facilities professionals can make quicker, more informed decisions and be proactive in maintenance planning. But CAFM is more than just a planning tool. From providing data intelligence to define accurate staffing levels to optimising the performance of an organisation’s assets, CAFM can revolutionise how a facilities team operates. And as every business will have different needs and requirements, from property management and asset tracking to help desk and compliance functionality – an intelligent CAFM system will flex to those needs.
Enhanced responsiveness to
resolving issues Within CAFM Explorer, the help desk functionality gives facilities managers complete visibility of maintenance tasks, supporting efficient scheduling of assets in addition to ensuring compliance with servicing requirements. Because all the information is centralised, teams can make more informed decisions about resources and service contracts. With SLA monitoring, contractor management, job lifecycle tracking and reporting all in one place, the help desk function provides a robust tool for creating, updating and recording all work required, in progress and completed. And with a cloud-based CAFM solution, staff can remotely access the tools they need from any device
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and location for an accurate real-time record of workflows and schedules, with tasks allocated more efficiently based on a team member’s proximity to the job.
Proactive maintenance planning The Planned Preventative Maintenance schedule (PPM) provides a streamlined and reliable means to schedule all planned maintenance across an estate. Every asset has a particular life cycle, prolonged by regular servicing to keep it running at an optimum level, whilst certain assets will require more attention than others. But at some point, the cost and emissions needed to keep an asset going are no longer in the company’s best interest. PPM can support this analysis, identifying which assets are working smoothly and which are coming to the end of their life. This enables long-term procurement planning, reduces the number of reactive jobs and ultimately creates a facilities
team that can more efficiently direct their resources and become more cost-effective.
“With improved visibility of the entire facilities estate, CAFM provides more efficient asset tracking.”
Unlocking total visibility and improved insights With improved visibility of the entire facilities estate, CAFM provides more efficient asset tracking. With a 360-degree view of all assets, CAFM enables users to record, move and manage all asset data in a simple asset register or as a tool to link with external asset data. Engineers also have access to all the information associated with a particular asset, such as location, previous maintenance, associated tasks, future works, related documentation, meter readings and more.
Compared to a manual process of using disparate systems including email, shared drives, and spreadsheets, there are numerous advantages that organisations can reap with CAFM. And as pressures rise for businesses to increase performance and efficiency, today’s facilities managers can no longer rely purely on static information and spreadsheets to deliver advanced FM solutions – CAFM can help to accelerate the deployment of innovative digital strategies to drive growth and efficiency.
www.idoxgroup.com
twitter.com/TomorrowsFM
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