AI Management Platform by askporter
AI FOR REAL ESTATE MANAGEMENT
ASKPORTER. COM
About this Product/Service
In the fast-paced facilities and property management sub-sector, askporter offers an innovative solution designed for the UK and German markets. The platform redefines operations for property owners, investors, and operators.
Main Features Company Profile
askporter is the only AI customer engagement and task management platform for commercial real estate. Used across more than 20,000 units by the likes of L&G and WISAG in the UK and Germany, the platform optimises resident interactions and property management, enhancing efficiency and personalised support in the industry.
askporter’s core offering is a pioneering AI solution tailored for the Private Rented Sector (PRS) and Social Housing services, integrating four essential tools. ‘askassist,’ a white-label web app hosting an AI digital assistant proficient in Natural Language Processing (NLP), allows residents to effortlessly report repairs, confirm appointments, and lodge complaints without the need for login. This tool’s contextual understanding and photo attachment capabilities enhance issue triaging and advice provision.
Complementing ‘askassist’ as an escalation point, ‘askagent’ is a smart desk solution, which allows help desk agents to have more efficient and more informed conversations with customers. Whether human or AI assistant, askporter has a solution for the full front end business division of PRS and Social Housing services.
Alongside this, ‘askmanage’ empowers teams by unifying assets and customers through AI-driven workflows, freeing them from error-prone processes. ‘askinsight’ utilises data collected from the digital assistant to provide invaluable analytics, offering actionable insights for business optimisation through real-time dashboards and ensuring compliance and accessibility via an API-centric platform.
Company Contact
ben.yexley@
askporter.com
www.askporter.com
The integrated system caters to various FM needs, facilitating seamless interactions for survey collection, bill inquiries, and communal area issue reporting through calls, texts, or WhatsApp. askporter excels in data collection, supporting on-site engineers and creating a comprehensive digital twin for informed interactions, thereby transforming PRS and Social Housing services by delivering exceptional efficiency, automation, and personalised support.
Why askporter?
askporter integrates AI tools that redefine property management, offering swift setup, personalised responses, and actionable insights. Its capacity to streamline workflows, provide analytics, and automate tasks sets a new industry standard, improving efficiency in the PRS and in Social Housing.
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