FEATURE
Case study: Transforming and transition of a Transformation Trust
in practice ETL are currently helping a major trust with their office relocation to a modern working space, with improved transport connections, working environments and facilities. Transformation on this scale is a major undertaking for any organisation and requires strong leadership from the top to drive success supported by open and clear dialogue with staff.
The Trust wanted to improve the integration of their teams and the way they worked, so there was the vision to move to flexible working and arranging staff by the services they deliver. However, with the onset of COVID-19 that accelerated everything. The space is designed to be adaptable, using technology to support social distancing recommendations, as well as providing a high-class environment for the future.
By providing less desk space, it gave the opportunity to create a variety of different work environments including more collaboration areas. Moreover, a bookable desk and room system has been included, so workspaces can be planned and rotated to help social distancing and comply with COVID-19 guidelines, with the opportunity to be repurposed for truly flexible workspaces for an adaptable workforce.
new workspace should be of a contemporary design with natural light and features, and a clean and uncluttered layout. Studies show that those who work in spaces with natural features reported 15% higher levels of overall wellbeing and were 6% more productive.
Knowledge sharing Integrating delivery teams will help ensure that service requests are coordinated between teams efficiently by simplifying knowledge sharing. The layout of an office should support the transition to collocate teams who work together regardless of which function they belong to.
A new way of working Flexible working, avoiding peak travel times, minimising non-essential travel, and working around people’s lifestyles, brings significant benefits to both the organisation and the wellbeing of the staff. Studies show staff are 5% more productive and 67% of those who have tried flexible working feel it has enhanced their job satisfaction. Staff will increasingly have the option of working away from the office and at different times through hot-desking and accessibility outside of traditional working times.
Support services often do not have the opportunity to promote or accelerate these aspects due to constraints of old, poorly designed office spaces.
www.etl.co.uk/ www.tomorrowsfm.com TOMORROW’S FM | 35
The improvements to the Trust will substantially reduce long-term running costs, enhance staff wellbeing, and foster productivity. Through changes to staff modes of travel, disposing of assets with high energy demand and use of sustainable design including the latest LED lighting, the Trust will benefit from reduced carbon consumption and deliver high quality services in accommodation that meets the needs of their staff for the long term.
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