FM & TECHNOLOGY
TRANSFORMING FM
The pandemic has drastically accelerated the need for technology adoption and, as the remit of facilities managers continues to broaden, going digital will be an essential component for anyone looking to optimise their facility, suggest Steven Fox, Sales Director of Global Occupier & Lease Accounting Solutions at MRI Software.
The COVID-19 pandemic has caused unprecedented disruption to the property sector and the impact has been immediate and widespread. For a facilities manager in charge of building maintenance and the wellbeing of staff and tenants, the evolving nature of this health crisis has created a new set of challenges that have to be met and technology can play a key role in doing this.
With lockdown restrictions easing and premises reopening again, commercial property operators need to re-evaluate the way day-to-day operations are carried out to ensure everyone is safe and healthy in the workplace. Given the ongoing necessity of social distancing, facilities managers need to provide updates on the latest health and safety practices and what steps are being taken to protect both staff and tenants – such as deep cleaning processes, building security measures and steps to minimise physical proximity.
It has become clear that, as lockdown has eased, facilities management in the commercial sector is vital to not just providing safe working environments for those who must venture back to offices and other workspaces but to instilling confidence that everyone onsite is safe. Indeed, the task of
32 | TOMORROW’S FM
managing FM will become more complex and increasingly important to efforts aimed a safe return to normality.
Managing the workplace
post-lockdown The world of work was changing even before the COVID-19 pandemic hit, and now that shift has gathered greater pace. With employees returning to offices, facilities managers now shoulder an important responsibility to ensure buildings offer an environment that meets all safety and policy requirements – such as one-way systems or desk placements – to ensure social distancing is being met.
There will be numerous examples of how organisations will need to rethink and repurpose their use of space, both on a permanent basis and for other temporary requirements. This could include areas that are isolated or ‘out of bounds’ for certain individuals or groups – or may even stretch to areas for testing facilities. What’s more, many FM departments and workplace managers are going to be tasked with completely reimagining their organisation’s use and utilisation of real estate
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