WHAT’S NEW?
MONEYPENNY LAUNCHES COVID-19 SCREENING BOT
FOR BUSINESSES A new online Self-screening Bot has been launched to help businesses manage visitors’ and customers’ safety more easily, before any face-to- face activity takes place.
Launched by outsourced communication provider Moneypenny, the new tool is available to companies across a range of sectors including hair and beauty, leisure and hospitality. The bot has three core functions, all of which can be customised easily.
Firstly, it captures contact details securely in one place to enable track and trace should a business be exposed. It also communicates any on-site policies, such as the use of face coverings or handwashing on arrival and gains the visitors’ consent. Finally, it asks users a series of health-related questions to check clients or customers are in good health before they visit.
Self-screening Bot will ascertain whether any one is self-isolating, has any COVID-19 symptoms, has come into contact with anyone who has or is suspected of having the virus or if they feel unwell.
GWE GROUP LAUNCHES
NEW ECO-MAX SURGE GWE Group, the original manufacturer of voltage optimisers, has launched its eco-max new surge protection product into the electrical marketplace.
The eco-max surge is aimed at helping industry, commercial and domestic customers protect and extend the life of expensive electrical systems or appliances which are critical for running a home or business.
In addition, it also helps protect against any internal or external electrical surges, such as changes in distribution on the grid and motor start and stops. It will also protect from any lightning strikes not only to your property but any surges in the supply generated by them.
The move to launch into surge was primarily due to the company seeing
14 | TOMORROW’S FM
This is the latest innovation to help organisations remain efficient and operational during the COVID-19 pandemic from Moneypenny, which also offers telephone answering and live chat solutions.
Joanna Swash, Chief Executive Officer of Moneypenny, which handles more than 15 million customer contacts each year, said: “We’ve developed this tool specifically to offer extra reassurance and give confidence to business owners as they begin on their road to recovery.
“By using the bot, companies can ensure that all parties are symptom- free before they come into contact with each other, and can rest assured that they’ve done as much as possible
increased enquires from energy managers and on-site property supervisors looking at ways to reduce maintenance costs and protect equipment.
Wayne Cramer, MD of GWE Group said: “We’ve been helping businesses and homes protect their electrical equipment for over 25 years, but we wanted to add more protection, especially for expensive machinery and equipment. As businesses get back up and running and more people are working from home, the eco max surge is a welcome addition for those who want to avoid any expensive electrical repair costs in the future.”
The eco-max surge is an ideal complimentary product alongside a
to protect their customers and clients without juggling a messy paper trail and clunky forms.”
www.moneypenny.com/uk/self-screening-bot/
Users can choose to integrate the bot into their online booking system, or simply share a link to a brand- customised page which hosts the bot. Businesses access full analytics via their own individual portal and receive a real-time response email for every completed questionnaire to their chosen email address/es. It is also possible to escalate chats (based on the answers provided) to either their own in-house staff, or to a Moneypenny receptionist, for an additional cost.
www.moneypenny.com/uk/self- screening-bot/
voltage optimiser and can be easily fitted by a qualified electrician. All products across the eco-max range come with a 10-year guarantee and can be found in all UK electrical wholesalers or by contacting GWE direct.
Price List: eco-max Lightning & Surge arresters combined – starting from £182.14 up to £576.43 eco-max Surge arresters 230 volt – starting at £90 up to £105 eco- max Surge arresters 400 volt – starting at £150 up to £212.14
www.gwenergy.co.uk www.cleaninginteractive.com
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