PAPER DISPOSABLES : NORTHWOOD
INDEPENDENT, INTEGRATED, INNOVATIVE
Northwood Hygiene give us an insight into their impressive history, and explain how their brands continues to deliver results after nearly 40 years.
Established in 1976, Northwood Hygiene has developed steadily over nearly 40 years to reach its current position of being the third largest away from home (AfH) manufacturer of disposable paper products by volume and turnover in the country.
Today, still proudly independent and family owned, Northwood continues to focus exclusively on the UK market, led by a highly experienced senior management team that understands the needs and challenges of the sector.
Absorbing the various businesses such as Peter Grant and Connect Hygiene into the new regime was done with much care so as to keep customer disruption to an absolute minimum. The four key operations are now fully integrated into the business. They deliver the quality, support, flexibility and reliability that make Northwood perhaps the key UK chain supply partner for anyone involved in the disposable paper business.
Northwood Recycling collects both pre and post-consumer waste paper and delivers to their two mills, Northwood Tissue Lancaster and Northwood Tissue Disley. Here the various grades of tissue and towel mother reels are manufactured. Northwood Hygiene Products at both Penygroes in North Wales and Telford then converts and manufactures the well-known and successful brands of paper hygiene products of the Leonardo, Whisper, Perform and
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Essentials ranges, as well as some selected private label products. Finally, the warehousing and distribution is taken care of by Telford- based Northwood Logistics.
When environmental issues are a high customer priority then they can be content that they have done as much as is currently possible, evidenced by the fact that Northwood has been awarded the Ecolabel certification. It means that the whole lifecycle of the product has been assessed. For Northwood it begins with trees or recycled paper, through the manufacturing process, packaging and distribution and on to the end of life cycle when the product is disposed of or recycled. The assessment is carried out by independent qualified scientists involving both certification and compliance and as such is trusted by both consumers and customers. This is the result of an on-going management initiative to deliver outstanding customer support, which is complemented by the Food Safety Certification, ISO 9001 standard and CHSA accreditation that have also been achieved.
With all the divisions now fully integrated and fully operational, the opportunity to take advantage of the enhanced resource and global reach has encouraged further product innovation. The existing Perform brand, once an established brand in the Peter Grant offer, has been
refreshed in order to deliver a new and exciting range of wipes that are intended to create cost saving efficiencies by more accurately matching wiper to task. Exciting new pack designs and innovative features such as packs with convenient in-built carry handles reassures the end-user operatives that “Perform” will make their life easier too.
With access to the full Northwood resource, customer service, already recognised as being amongst the very best in the sector, is being taken to new levels. The Leonardo national sales teams, with access to the very latest dispensers, have developed close working partnerships with both distributors and end users – partnerships which have resulted in some spectacular successes. From the overhaul of the majority of a City Council’s entire estate, to one of the UK’s biggest shopping malls, to racecourses and a world famous university, Leonardo has demonstrated the insights and expertise to deliver on its promises.
With a national presence covering the whole of the UK, Northwood makes an ideal supply chain partner for any organisation looking to partner for future growth in the disposable paper product business.
www.northwood.co.uk
PAPER DISPOSABLES | TOMORROW’S CLEANING YEARBOOK 2015/16
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