CROMWELL POLYTHENE GROWS BUSINESS WITH NEW
APPOINTMENT A new Business Development Manager for London and the south east of England has been appointed by Cromwell Polythene.
Darren Kitchiner, who has worked in the plastic industry for 27 years, is tasked with expanding Cromwell Polythene’s sales in both the janitorial and local authority markets, alongside building relationships with existing customers in the region.
James Lee, Cromwell’s Managing Director, said: “Our business is thriving, and we have exciting plans to grow it extensively over the next few years. As part of those plans, we’re delighted to welcome Darren to the team. He comes with extensive experience, meaning our external sales team of five now have a total of 113 years’ experience between them. This
UNHYGIENIC CONTRACT CLEANING UNCOVERED AT
PREMIER INN An undercover reporter from Channel 4’s Dispatches team has uncovered unpaid working hours and unhygienic cleaning practices at the London Bridge branch of Premier Inn.
Dispatches’ undercover reporter went through three days of paid training with international service provider ISS before joining the London Bridge Premier Inn housekeeping team in December 2017.
Cleaners were set the target of cleaning the equivalent of three rooms per hour across their shift, no matter the size or dirtiness of each room. In order to meet these targets, covert filming revealed unhygienic cleaning practices from staff working at the hotel, which contradicted ISS’ training.
8 | WHAT’S NEW?
combined knowledge and experience means our customers know they are in expert hands and will get the best product for their needs.”
Darren added: “I am very happy to have joined Cromwell Polythene. It is a forward-thinking business, focused on the ever-changing market and always
Instead of using different cloths for the toilet, bath and sink areas of a bathroom in order to maintain hygiene, the reporter was repeatedly told by other cleaners she should use a single used guest towel to
looking to lead from the front. I will be growing Cromwell Polythene’s presence in the south dealing with new and existing customers. I will also work on a wider basis, using my customer and product knowledge to help keep the business ahead of the competition.”
www.cromwellpolythene.co.uk
clean all bathroom surfaces and appliances in order to save time. The reporter was admonished for sticking with the hygienic method, as it slowed her down.
The documentary also showed footage of ISS contractors being told they have to sign to confirm they have taken a 30-minute break at the start of their shifts, even if their workload prevents them from actually taking it. Workers would also be unpaid for any overtime spent meeting daily cleaning targets.
The hotel’s head housekeeper even informed the undercover reporter that she had to report into work an hour before her shift started to attend a daily briefing and prepare her cleaning trolley, and would not be paid for this extra time either.
The London Bridge hotel on Borough High Street is one of 46 Premier Inns serviced by cleaning contractor ISS in London and the South East. Both ISS and Premier Inn have announced investigations into the allegations.
twitter.com/TomoCleaning
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