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GREAT START TO 2018


FOR MAY HARRIS May Harris, the commercial cleaning contractor, has announced several high profile contract awards and renewals as part of a positive start to 2018.


The National Trust has renewed its contract at Scotney Castle for another three year term, and business has been secured with News International Group. Both contracts take a long- term approach in order to build sustainable relationships.


May Harris also announced the successful audits of ISO9001, ISO14001 and OHSAS18001 accreditations, maintaining the company’s


WASHROOM ODOURS DAMAGE BUSINESS


REPUTATIONS A study released by Initial Washroom Hygiene has concluded that the state of air care in public and office washrooms can have wide-ranging implications on businesses.


‘Washroom malodour: Experiences, perceptions and implications for business’ – based on 5,000 respondents from the UK, Australia, France, Italy and Malaysia – found that 73% of Brits say an unpleasant smell in the washroom would negatively affect their perception of a venue, with almost two thirds of respondents saying that a bad smell would make them less likely to spend money with that company.


professionalism and desire to demonstrate good practice and ethics.


Clint Harper, Managing Director of May Harris, said: “I am delighted to report that it has been an outstanding start to 2018, with a record number of contract wins. Equally as pleasing is the outstanding client retention we enjoy at May Harris. I am extremely proud of our staff who continually give 100% effort to exceed our customers’ expectations. Our staff are the lifeblood of our business and our biggest asset.”


www.mayharris.co.uk


TEMPLA GETS NOD FROM


CHAMBERLAINE London-based Chamberlaine Cleaning Services has licensed the full TemplaCMS contract management system to manage its key business processes.


With an annual turnover of £10m and 30 years’ experience servicing high-end properties in the City and West End, Chamberlaine’s legacy systems for pay, purchasing and quality auditing etc., required an update.


More than six in 10 say they would be put off a business if it had unpleasant-smelling bathrooms, and almost a quarter have been embarrassed about a client or visitor using their bathrooms due to the smell.


Initial’s Dr. Peter Barratt commented: “Our report highlights the significant impact that unpleasant smelling washrooms can have on perceptions of a particular brand – it makes business sense to pay attention to what consumers are saying. While some business are still unaware of advances in air care methods, the necessity for effective washroom odour control is easy for businesses to understand.”


www.initial.co.uk


Morten Elstrup, Chamberlaine’s Commercial Director, explained: “The problem is the various systems didn’t talk to each other. That made it difficult to run the numbers over regions, areas or individual client contracts without downloading data from different systems into a single spreadsheet – a highly manual and time-consuming task. We needed more control.


“With Templa’s central contract database, integrated business processes and straightforward analysis facility, it means that the day-to-day information managers need in order to run the business is all to hand. Critical budgets like payroll are easier to control and even something as simple as stores ordering is more effectively managed, because the permitted products and monthly budgets for each site are all pre-loaded onto the system.”


Chamberlaine will be carrying out full implementation of the software in several phases over a six month period.


www.chamberlaine.co.uk www.templacms.co.uk


18 | WHAT’S NEW?


twitter.com/TomoCleaning


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