CORDANT HEADS TO
THE RIVERSIDE Cordant Cleaning has been awarded a significant contract to provide a range of specialist cleaning services across 560 locations belonging to The Riverside Group.
Under the terms of the agreement, which runs for an initial three years with an option of a further two, Cordant will deliver general cleaning services across The Riverside Group’s various ‘care and support’ sites, as well as its general housing.
WEB TOOL HELPS CUSTOMERS ASSES
VALUE Essity’s new Value Quantification Tool allows potential clients to calculate exactly how much they could save by installing Tork EasyCube.
Tork EasyCube uses sensors placed in dispensers and on doors to monitor refill levels and visitor traffic. This enables staff to monitor areas of the facility remotely via a tablet or smartphone, allowing them to respond immediately when a problem occurs.
The Tork EasyCube Value Quantification tool uses algorithms based on quantitative research and documented customer cases to estimate how much facilities managers could save by installing and using the system. Calculations are made according to staffing figures, the number of dispensers on site and the average number of maintenance checks made during the working day. By keying in the number of cleaners and dispensers – plus the working hours and number of operational days per year – FMs can view their potential savings in a choice of seven currencies.
Product Manager Steve Palmer said: “The Tork EasyCube Value Quantification Tool demonstrates the huge value this system can offer. Not only does it dramatically reduce the number of maintenance checks
16 | WHAT’S NEW?
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This contract represents the first time that Cordant Cleaning has supplied cleaning services to the UK’s housing sector. A dedicated team incorporating static and mobile operatives has been deployed, creating a flexible, bespoke cleaning solution.
The contract covers the cleaning of all communal areas across the portfolio, including entrance areas, stairs, landing areas and corridors. In addition, the company will provide cleaning services at some client offices in Liverpool. 70 employees have transferred under TUPE regulations and will undergo
required in each area, it also allows staff to plan ahead.
“Tork EasyCube monitors the washroom on an ongoing basis so that staff can spot traffic patterns and predict where they are likely to be needed and when. And this allows them to plan their cleaning rounds more efficiently.”
Calculations made with the Tork EasyCube Value Quantification Tool are based on market research in conjunction with case studies developed with customers. Besides reducing labour costs, Tork EasyCube
additional training to use certain equipment and products.
Guy Pakenham, Managing Director of Cordant Cleaning, said: “The Riverside Group has benefited from our innovative and agile approach, which will lead to significant efficiency gains and enhanced service levels across their housing portfolio. We are very excited to secure our first major contract within the UK housing sector and we look forward to showcasing our expertise and growing our presence within the industry over the coming year.”
www.cordantgroup.com/services/ cleaning
also frees up cleaners’ time to concentrate on other tasks such as cleaning surfaces and floors.
Steve continued: “The customer’s washroom experience will inevitably improve if the dispensers are kept topped up and cleanliness standards remain high. And in our experience, customer complaints drop sharply where Tork EasyCube is installed. In fact customer satisfaction levels at one facility rose by 30% after the system went live.”
www.tork.co.uk/easycube
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