CONTRACT CLEANING
A leading role Principle Cleaning Services plays a starring role at Television Centre.
Television Centre (TVC), the home of British television, in White City, is a busy, bustling site of offices, residential apartments, working TV studios with live television broadcasts, private clubs and restaurants.
Principle Cleaning Services, service partners with Savills PLC, has delivered this abundant contract for the past two years and is responsible for cleaning and window cleaning, management of the external estate and cleaning of the residential apartments’ common areas.
Principle’s on-site team is divided into four contracts with a total of 40 full and part-time cleaners, a line manager and two supervisors, split across daytime, evening and weekend shifts. The team is well trained, to BICSc standard. In addition to role-related training, staff undertake personal development, British sign language, conflict management, working at height, IOSH working safely, first aid and accident investigation training.
The cleaning team consists of a diverse group of individuals from all walks of life who speak many different languages and have different cultural backgrounds, but work as one team and support each other to contribute to the overall success of the site. Their exceptional relationship is also extended to the TVC Facilities team, which includes Security, Concierge and Engineering.
The estate is complex with many different cleaning disciplines required, including Grade II-listed elements, bespoke items
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such as reception desks, as well as marble, granite and porous stone surfaces. Using specialist cleaning methods is essential for the upkeep and safety of the property.
Mike Darmanin, Operations Director at Principle, said: “The style of cleaning and the timing of when to carry out the work is imperative. We love our occupiers to see how hard our team works but we do so without causing a disturbance. The team has continued to excel at this and, at the same time, created relationships with occupiers, residents and visitors.”
This view is supported by Chris Buckle, Savills Estate and Retail Manager. He added: “The TVC cleaning team is innovative, hardworking and dedicated to the property. The service provided is tailored – from placemaking to cleaning and far above and beyond what you would expect from a cleaning company. This is exemplified by their management team’s passion and positive attitude, which pervades through their day-to-day work.”
The team’s commitment also extends to a number of large-scale TVC community events, launched during the Summer. The confidence of the team was shown through understanding, clarifying and updating progress on the tasks in hand. For example, during the first week of September there were four events in one week – the busiest week of Summer 2023. The team worked collaboratively to ensure all projects were completed on time and to schedule.
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