REGULAR Celebrating 2023’s successes
Neil Spencer-Cook, Group MD of The British Institute of Cleaning Science (BICSc), looks back on 2023, and forward to 2024.
The start of a new year brings with it the anticipation of new possibilities, and is also a time for reflection to review some of the previous year’s highlights.
With an ever-evolving commercial climate and new developments within the professional cleaning industry, there’s been much to celebrate from
BICSc activities and achievements in 2023.
Some standout successes include the launch of the Cleaning and Hygiene Audit App, announced at the Cleaning Show, and our popular webinar, ‘Is Bleach the Answer’ with Dr Andrew Kemp.
Other momentous moments included individual member elections and the announcement of our new Chair, Soo Bartholomew, our phenomenally successful BICSc awards (which were a sellout), and our December conference was also another triumph.
Our Cleaning Supervisor’s Certificate continues to go from strength to strength, with almost 140 enrolments to date and 39 passes already. It’s proving very popular; we’ve had excellent feedback and are delighted with how it’s all progressing.
We released some enhancements to the CPSS App at the start of the year, and the next round are currently undergoing testing before being introduced early in 2024. To make processes more efficient, we’ve released more rolled skills for our assessors, which have been unanimously well received.
We’re increasing our sustainability efforts across the organisation by encouraging assessments via the app and removing submissions by paper. Offering a mix of online and face-to-face audits minimises travel for in-person assessments. We’re delighted our market reach is growing internationally, especially in Saudi Arabia where we are market leaders in the region.
During a year of changes, the industry welcomed the introduction of the Apprenticeship for the sector, another step in the right direction to inspire the next generation of young people to consider careers in the cleaning community.
It’s a movement BICSc has long supported, with our own Kelsey Hargreaves leading the charge to change the sector for the better. As our youth ambassador, Kelsey, with the support of team BICSc, is ensuring the youth voice is heard. Her passion to encourage young people into the industry is paving the way, with BICSc announcing its recent significant investment to fund an online hub on the Youth Employment UK website.
By investing thousands of pounds, BICSc announced the launch of the Cleaning Industry Careers Guide at our recent conference, which was a standout success.
BICSc continues to lead the industry with its innovative and 26 | TOMORROW'S CLEANING
pioneering approach, and we were delighted to be able to dedicate the substantial investment to fund this incredibly important online option to help further engage with the younger generation. Kelsey and the team continue striving to shine a spotlight on the many career opportunities within the cleaning community worldwide.
BICSc also reached a significant milestone in 2023 with the Virtual Training Suite, which has seen over 50,000 enrollments on courses – a fantastic achievement, surpassing all our expectations.
We were proud to be involved in the Clean and Tidy Home show, offering our expertise and top tips to get the BICSc message out to the domestic market – in particular domestic cleaning operatives. We continue to demonstrate how we’re at the forefront of industry progress and innovation with the recent introduction of our free robotics course.
It’s been a year of two halves, and taking the helm at BICSc has tested me and made me think differently. I’m confident we continue to move in the right direction and will continue as we go into 2024, looking at innovation and the environmental impact of cleaning, and how we can enhance our training further to support the general industry and our assessors as well.
Our focus for 2024 will be to continue the development of our youth engagement, exploring new markets while ensuring our current offering is fit for the current market, taking into account innovation and environmental impacts alongside working collaboratively with other industry organisations.
www.bics.org.uk twitter.com/TomoCleaning
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