Conference Programme

The following presentations at The Cleaning Show 2019 are free to attend for all registered visitors.

Tuesday 19 March 2019

11.00 Welcome and Opening Keynote Stephen Ashkin, The Green Cleaning Guru

11.30 The Living Wage – the business case for profitable implementation Sebastian Bachelier, Programme Officer, Living Wage Foundation

The real Living Wage is a voluntary, higher rate of pay that is based on the cost of living. Over 5000 businesses are choosing to pay all their staff, including sub-contracted, this hourly rate and are experiencing the benefits. Post- Brexit, and in an economy that demands innovative ways of working, learn how paying the Living Wage can boost productivity and benefit both you and your clients.

12.00 Skills within your business – what does the future hold? Dr. Sally Messenger, Head of Education, BICSc

This session looks at predictions for the workplace of the future and explores the implications for the cleaning industry. Workforce development has never been more critical as new industries and roles emerge and others disappear. The pace of change is now so fast that many young people today will ultimately be working in industries and roles which do not currently exist.

So, what does this mean for the future of skills in your business? It means you must be prepared for constant updating and as a general rule it means higher level skills will be required. For individuals there will need to be greater ownership of their personal skills mix in order to stay in employment. In essence this session aims to help you manage the transition of your business as skill needs change.

12.30 Recruitment post-Brexit – facing a new challenge Keith Baker, CEO, CERATA

Finding the right calibre of candidate has always been a challenge and is one which requires a high degree of expertise. The churn in the cleaning industry is too high and so much bottom line is sacrificed by making the wrong decisions. Recruitment should be strategic and companies, particularly those involved in exporting to Europe, will already be making preparations for the mid to longer term. This presentation will give some guide to recruiting in the post-Brexit era.

14.00 Fair pay matters Dominic Ponniah, CEO and co-founder, Cleanology

Wages have come into sharp focus in recent years, but cleaning firms are all too aware that clients have the final


say on whether to offer cleaning staff the Living Wage or the Real Living Wage. But what do their employees say? Would they prefer to work for a company that remunerates all its staff fairly? And does higher pay translate into a higher standard of work? Cleanology’s latest research delves into FM attitudes on pay structures and explores the appetite for committing to the Real Living Wage.

14.30 Will IoT replace humans in the cleaning industry? Syed Ahmed, CEO, Savortex

UK businesses could save £23bn per year by improving the way they use resources and interact with their business premises. Furthermore, the built environment accounts for around 33% of waste and 47% of UK greenhouse gas emissions, and what’s alarming is that 30-50% of energy in buildings is wasted. This presentation will focus on how IoT can help identify the hidden risks in buildings that humans can’t - in terms of energy, waste and resources - and help us turn building management problems into smart profits.

15.00 Transforming people practices for the modern workforce CJ Green, Founder, Tovip Ltd

Most organisations struggle to continually evolve and transform as demands to innovate outstrip the organisational ability to create new thinking. Unlocking the potential of workforces to deliver stand out innovation is key to sustainability. Sadly, many of the practices we employ in organisations today belong to a bygone industrial era and we continue to struggle to update our approach to our workforces to meet modern demands. New thinking that is fit for purpose is required to have the best in class engaged teams delivering for customers.

This presentation discusses some useful practices to address these issues and highlights the benefits of taking an alternative approach.

15.30 Training is the cost-effective option to deliver contract success, but who pays? James Marston, Learning & Development Manager, BICSc

Clients expect the extraordinary from contractors. Workforce performance is paramount to success for all, but staff want a successful career and employers need to retain their best people. Can today’s employers meet these expectations? Training is key to providing fair access to skills and advancement, so what choices do employers have in today’s market and, more importantly, where is the money coming from? Will the Apprenticeship Levy meet the needs of employers or is there another way?

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