ISSUE NUMBER 258 | SPRING 2021 | ISSN 2049-8993 CONTENTS 4 5 10
The official publication for the DCA
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homeofdirectcommerce.com | Direct Commerce 3 12 14 16 Publisher’s Note News round-up Viewpoint Operations Content Soundbites
18 CRM 21
Direct Commerce Awards 2021
26 Catalogue & Print 31
Multichannel 37 People
40 Digital 50 DCA Update 54
Media
56 International 58 Business Insight
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