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Infection Control & Hospital Epidemiology Table 3. (Continued )


Implementation Strategy


Classroom education


Description


Delivering education about the issues of treating ASB and desired practice changes.


Target Audience/Details on Delivery


Target audience: Education would serve frontline staff (eg, personal support workers, nursing staff) When/How often: Delivered once at program initiation Applicable PHO resources: LTCF staff deliver their own education with resource support (ie, assessment algorithm for UTIs in medically stable noncatheterized residents, fact sheets, literature summary resources, Frequently Asked Questions resource, and PowerPoint slides).


Providing


information and


education to families


Distributing resources and providing education to families and residents (eg, family council)


Target audience: LTCF residents and families When/How often: Includes formal sessions on an ad-hoc basis (aligned with existing family council meetings) and as opportunities arise to educate and share resources with families. Applicable PHO resources: Frequently Asked Questions for residents and families, resident and family communication form, and communication for family newsletter


Coaching


Selecting front-line staff to provide one-on-one education, feedback and support to peers


Target audience: All frontline staff within the LTCF When/How often: Ongoing Resources: Coaching for beliefs and consequences resource, assessment algorithm for UTIs in medically stable noncatheterized residents, fact sheets, and Frequently Asked Questions resource


Process surveillance


A process that involves documenting resident symptoms, whether a urine specimen was collected, and whether antibiotics were prescribed; reviewing the data for alignment with practice changes; and providing feedback to staff on opportunities for improvement


Distributing educational resources as reminders


Redistribution and posting of program resources (eg, “when to collect a urine specimens” fact sheet) to remind staff about practice changes


Target audience: Staff providing care to residents in the assessment and management of UTIs When/How often: Monitoring practice and providing feedback should be done regularly during program initiation. Improvements to overall documentation of symptoms and communication is an ongoing process. Applicable PHO resources: Process surveillance form


Target audience: Staff providing care to residents in the assessment and management of UTIs When/How often: Ad-hoc when reminders needed Applicable PHO resources: A number of PHO program resources can be used as reminders to support practice change, eg, “when to collect a urine specimen,” assessment algorithm for UTIs in medically stable noncatheterized residents, Frequently Asked Questions, and fact sheets


Rationale and Benefits


Provides dedicated time to increase staff knowledge on the problem and best practices


∙ Helps to secure buy-in to the practice recommendations


∙ Supports staff skill in the proper collection of urine specimens


∙ Increases awareness of new policies and procedures including documentation and communication of resident symptoms and roles and responsibilities


∙ Addresses beliefs and concerns about the consequences of not providing antibiotics to residents with nonspecific symptoms


∙ Reviews practices that may be contributing to the overuse of urinary antibiotics


∙ Addresses family pressures to prescribe antibiotics despite the absence of accepted signs and symptoms of a UTI


∙ Supports opportunities to increase knowledge on the problem, best practices and organizational policies and procedures


∙ Addresses beliefs and concerns about the consequences of not providing antibiotics to residents with nonspecific symptoms and emphasizes ongoing monitoring of the resident and the risks of unnecessary antibiotics


∙ Supports opportunities to reinforce education on the problem, best practices (can involve staff who are missed by classroom education), and any new procedures


∙ Helps others address beliefs and concerns about the consequences of not providing antibiotics to residents with nonspecific symptoms


∙ Helps secure buy-in to the practice recommendations


∙ Aids the monitoring of adherence to best practices ∙ Helps establish a supportive organizational culture for the practice changes


∙ Supports improved communication amongst the care team regarding resident symptoms and helps support UTI surveillance activities


∙ Can be used to monitor and make ongoing improvements to practice changes


29


∙ Provides an additional opportunity to increase staff knowledge and/or remind staff on best practices, addressing beliefs about the consequences of not providing antibiotics to residents with nonspecific symptoms, and reminding staff about new policies and procedures for documenting and communicating resident symptoms


Note. LTCF, long-term care facility; PHO, physician hospital organization; ASB, asymptomatic bacteriuria; UTI, urinary tract infection.


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