Editor: Christina Connor Business Development: Beth Connor Feature writers: Ashleigh Bissett, Bryony George, Jane Herbert Accounts: Rebecca Connor Art Editor: Sean Brkovic Digital Editor: Harrison Stimpson Sales & Editorial Support: Olivia Connor
Hot Tub & Swim Spa Scene is published by Waterland Media Ltd, Waterland House, The Warren, Witchford, Ely, CB6 2HN Tel. +44 (0)1353 666663 Email
info@thewaterlandgroup.com
www.poolandspascene.com
LEGAL NOTICE: Neither Waterland Media Ltd nor Hot Tub & Swim Spa Scene magazine accept any liability for views expressed, pictures used or claims made by advertisers. No part of this publication may be reproduced without prior permission of the copyright holder, Waterland Media Ltd.
QUALITY CONTROL:
While every effort has been made to ensure the accuracy of the content printed in Hot Tub & Swim Spa Scene, we welcome your feedback. Any errors that warrant correction or clarification will be quickly dealt with. Please email your feedback to:
info@thewaterlandgroup.com
GET INVOLVED: Email your news and print quality images to:
info@thewaterlandgroup.com
COPY DEADLINES: We are now working on the SPRING edition of Hot Tub & Swim Spa Scene. Please ensure advertising and editorial requests reach us by March 1st.
WELCOME
Living and working through the pandemic has brought a whole range of new words and phrases to the fore in their own Covid-19 vocabulary.
Furlough. Lockdown. Zoom meets. Social distancing….I could go on. But the key words that resonate for me throughout these challenging times are:
Adapt – With enforced showroom closures, we need to adapt the way we run our businesses, the way we support our staff and how we balance those work vs life weighing scales.
Integrity - Let down by frustrated suppliers on delivery times that are out of theirs and your control? We need to show integrity and clarity in the way we handle customer relationships to ensure we retain customer loyalty.
Creativity – Wholesalers and retailers need to be creative in adding complementary product lines to our existing offering to ensure we are one step ahead of the consumer, knowing what they want – even before they do.
Communication – Silence is definitely not golden. Keep in touch with existing customers at the reassuring them of your business resilience while updating them on innovative products and accessories.
With this in mind, you may need a notepad and pen to jot down all the sales and marketing advice and ideas packed in your winter edition of Hot Tub & Swim Spa Scene.
First on your TO DO list for 2021 should be the UK Pool & Spa Awards. Living up to their reputation as one of the biggest marketing boosts of the year, we find out, inside this issue of Hot Tub & Swim Spa Scene, which companies struck gold in the 2020 UK Pool & Spa Awards.
Missed out this year? It is never too early to start gathering your entry information and getting your photographs ready. This year’s opening date is May 1st.
Take Care and Keep In Touch!
CHRISTINA CONNOR | Editor
Cover: This issue’s front cover features Nic Walker of Superior Wellness, the 2020 Spa Technician Of The Year.
Brought to you by Waterland Media in association with
ENTRIES OPEN SATURDAY MAY 1ST The biggest competition in water leisure
Start gathering your pictures & information NOW!
The 2020 UK Pool & Spa Awards are available to view on YouTube.
poolandspascene.com 3
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68 |
Page 69 |
Page 70 |
Page 71 |
Page 72 |
Page 73 |
Page 74 |
Page 75 |
Page 76 |
Page 77 |
Page 78 |
Page 79 |
Page 80 |
Page 81 |
Page 82 |
Page 83 |
Page 84
