ARE A GREAT WAY TO BOOST YOUR BUSINESS The venue for all courses, unless specified, is the Northamptonshire Chamber offices at Waterside House, 8 Waterside Way, Northampton, NN4 7XD. Courses can also be run in-house at your own company through our Tailor Made Training service.

See for more details

Cost: Members: £458 + VAT Non-Members: £598 + VAT

This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team. It covers: understanding the role of the supervisor; identifying strengths and areas for development; motivation; training and developing people; building your own confidence; and dealing with existing supervisory issues.



17 July

Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT

If you are a customs freight agent or a business that uses freight agents and intermediaries to help you trade with the EU and the rest of the world, you need to know how to meet customs requirements now - and efficiently after the UK leaves the EU. Accurate completion of a

any personnel tasked with managing projects within their role. This will be beneficial no matter how big or small the projects!

ILM Date: The next Management Development Programme starts on 30 September

Cost: Members: £1999 + VAT Non-Members: £2499 + VAT

This course is aimed at managers and team leaders who want to improve their leadership and management skills and receive certification from the Institute of Leadership and Management for doing so. The comprehensive programme,

delivered over an 9-month period, is essential for anyone who needs to increase their management skills, improve their leadership skills and

boost their confidence in managing and developing others. For more information, or to book

a place on this course, call us on 01604 490470 or email Chamber members can book online.

MANAGING YOUR WORKLOAD Date: 2 October Time: 09:15 – 17:00 Cost: Members: £229 + VAT Non-Members: £299 + VAT

Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.

SUCCESSFUL SUPERVISORY MANAGEMENT Date: 8 & 9 October Time: 09:15 – 17:00

Customs Declaration is a vital part of the trading process and it is essential you are aware of all the information required to complete this legal declaration yourself, or to instruct a freight agent/ intermediary to submit on your behalf. This training course will highlight

everything a business or intermediary needs to know in order to complete customs declarations accurately and efficiently and is suitable for all levels – from beginners to more experienced.


18 July

Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT

The course will deliver a comprehensive insight into the documentation used at every stage of the export process. By completing the right forms, at the right time, in

the right place, using the right Incoterm, you will benefit from smooth customs clearance and ensure success in International Trade.

EXPORT LICENCE AND INCOTERMS Date: 5 September Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT

This course gives those that attend an opportunity to understand the costings and risks associated with transporting goods. The Incoterms (International Commercial Terms) 2010 rules will be examined in detail, looking at the four terms that have recently been removed and the two new additional terms. Delegates will leave

understanding the comprehensive aspects of the Incoterms and how to avoid disputes with customers. Export licence rules will also be explored to ensure awareness and compliance.

FINANCE OPTIONS: FOCUSING ON LETTERS OF CREDIT Date: 26 September Time: 09:30 – 17:00 Cost: Members: £299 + VAT Non-Members: £369 + VAT

Whether you are a small company or large global trader, getting paid is vital. Those that attend will learn how to tighten up their security of payment and understand the roles of the banks. Delegates will learn about the intricacies of credit and collection transactions and why, when and how to use documentary Letters of Credit (LC). This masterclass will guide you

through the complexities of LC rules and regulations, so delegates can be proactive with advance terms and conditions and encourage LC clauses that work for them. The role of documentary collection, sight and terms drafts and discounting will also be explained.

INFORMATION TECHNOLOGY The Chamber offers a range of IT courses available upon request. Call us on 01604 490490 to book.

AUGUST/SEPTEMBER 2019 inbusiness 33

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