Understanding Why Your Workplace Is Toxic J
ust before the end of the day, Mr. Duncan, the President of the small, non-profit agency, called Carli, the New Program Director, into his office. Sitting back in his chair, he asked, “So, Carli, what are your
future plans for expanding our community outreach programs?” The question surprised her. “Well, Mr. Duncan, since this
was my first day, I don’t have a comprehensive plan. I’ve been getting acquainted with the other staff members, finding out what their jobs are, and asking what ideas they might have for new programming. Frankly it’s been difficult to get them to share their thoughts.” As if someone flipped a switch, Mr. Duncan’s demeanor
changed abruptly. He leaned forward, his expression and tone of voice suddenly hostile. “Now see here,” he snapped. “I didn’t hire you to gossip with the other girls. You were hired to create a plan for expanding our program. I expect it. The Board of Di- rectors demands it. If you are not up to this task, your stay with
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us will be brief.” With that he turned away and stared at his computer monitor. Carli realized this was his signal that their conversation was
over. Stunned, confused and frightened, she stepped out of his office and made her way to her cubicle. She sat down behind her desk, trying to make sense of this tumultuous first day. It certainly had not lived up to the joyful anticipation she felt upon being hired. A couple things did occur to her. She realized that, if Mr.
Duncan regularly treated her co-workers as he had just treated her, they might be reluctant to share their candid thoughts. As well, she was beginning to wonder if his behavior might have something to do with her being the third New Program Director in less than two years. Like Carli, many of us find ourselves working in a setting
that is far less than enjoyable. Some of us discover it the first day, while others have a “honeymoon” period before experiencing
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