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Many of the team draw on their
own personal experiences to encour- age, assist, and stimulate clients over a wide range of activities that help improve their quality of life and maintain as much independence as possible. Continuity of care is ensured by
the fact that each client has their own small team of familiar CAREGiv- ers – Home Instead will never send a stranger. This means CAREGivers really get the chance to know their clients and build real relationships. “We feel that companionship-
focused care is the way forward; not only does it mean our CAREGivers find their work highly rewarding but it also enables our clients to build confidence,” says Kerry Williams, the company’s Recruitment and Engage- ment Manager. “Receiving care can be a daunting
prospect, so we find that this conti- nuity really helps with the transition. It is also a huge comfort for the fami- lies of the people we care for.”
Because Home Instead insists that all visits last a minimum of an hour, the client never feels rushed, and the CAREGivers themselves appreci- ate having the time to chat to their clients – this can be anything from discussing current affairs to reminisc- ing about the past, or even recording family history. As well as companionship and con-
versation, the firm’s services include meal preparation, housekeeping and personal care. “A lot of people have a preconcep-
tion that care is focused solely on hygiene,” adds Kerry. “However, we offer so much
more than that. Personal care is a small part of our service, but we also support clients with things like shopping, getting to appointments and going out and about in the local community.” CAREGivers can even help with the smallest of daily tasks, such as taking out rubbish, checking food expiry dates, supervising home mainte-
nance, overseeing home deliveries, and caring for pets and houseplants. Home Instead’s services can also include telecare support, liaising with health professionals and nutrition advice.
Based in Ullenhall, Home Instead
Redditch and Bromsgrove covers a wide area from Cofton Hackett and Lickey End to Alvechurch and Barnt Green, as well as Rednal, Rubery, Northfield, Redditch, Studley and Alcester. To hear more about the service
or request a free consultation, call 01564 741 620 and ask for Nicola. If you are looking for a part-time job and you would like to get involved. call 01564 741 620 and ask for Kerry.
www.homeinstead.co.uk/ redditchandbromsgrove
The Village September 2018
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