Village Care
Care company in We A
Recommendations from clients gave Home Instead Senior Care Redditch and Bromsgrove the accolade for a fourth year.
village home care company has won an award based on the glowing recommendations it
receives from its clients, their families and friends. Home Instead Senior Care special- ises in providing at-home care to the elderly, and has been named one of the West Midlands’ 20 most recom- mended providers as part of the Home Care Awards 2018. The awards are based on nearly 10,000 genuine independent reviews left on the
homecare.co.uk website, and this is the fourth year running that the Redditch and Bromsgrove office has taken one of the top spots. The service was rated highly across
all categories – including overall standard, staff, care and support, management, treating people with dignity, and value for money – and received an overall rating of 9.9 out of 10. Annie Dixon-Dunn, owner of
Home Instead Redditch and Broms-
grove, said: “We are thrilled to have been recognised as one of the 20 most recommended home care companies. “These reviews are provided by the people who matter to us most – our clients and their loved ones – so it is wonderful to know they think so highly of us. “People use websites like home-
care.co.uk to help them choose the care that is best for them or their relatives, and we are so proud to be providing a service that people can trust and rely on.” One of the reviews of Home
Instead Redditch and Bromsgrove reads: “The overall service given by Home Instead is first class. Each member of the team ensures the safety, well-being and happiness of my mother. “We are regularly updated with
information about my mother's condition and if any changes need to be implemented. The staff are always
friendly and are always ready to go that extra mile if needed.” Amanda Hopkins, review manager
at
homecare.co.uk, says home care providers that treat people with dignity and respect, and offer per- sonalised care, “are vital in today’s so- ciety where people are living longer and with more complex conditions. “They are also essential in enabling people to keep their independence and live in their own homes,” she said.
“Home Instead Senior Care has
proved that it provides a high standard of care, and we’d like to congratulate it on being a top home care company. We feel it is a real achievement to be recognised for being one of the top 20 home care groups in the UK.” Home Instead specialises in com- panionship-led care, with CAREGivers taking time to visit each new client in their own homes to make sure they receive a care solution that’s tailored to their individual needs.
38 The Village September 2018
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