business focus EXECUTIVE EDUCATION


Your ability to influence and impact will define your future success


OPEN PROGRAMMES BE EXCEPTIONAL. THE HENLEY WAY.


Chartered accountants Haines Watts presents a series of articles based on its blogs. It offers analysis, reviews and comments and welcomes your feedback at hwca.com/blog


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Payroll – legislation, compliance and penalties writes Helen Wood, payroll manager, Haines Watts


The complexities of payroll have increased and these days take in areas of compliance such as Real Time Information (RTI) and auto-enrolment.


Whatever you want to achieve in life will involve influencing other people, so inevitably, those who are most influential will be the most successful


henley.ac.uk/open


According to Peter Nelson, programme director for Henley’s Influence and Impact programme: “Whether you’re a manager wishing to influence up to your board, or down to your team, or want to convince customers to buy from you, understanding the subtleties of influence is key to achieving your goals.


“The same rules apply at every level – internally and externally – in meetings and negotiations, conferences and pitches.


“We’ve all been bombarded with PowerPoint, bored by monotone monologues or, conversely, seen speakers light up the room with engaging stories, humour or insights.


“You may recall a teacher who inspired you to follow a particular path or do better in a specific subject. These individuals have a massive impact.


“And you don’t need to be an extrovert. People who convey a sense of quiet authority are more


Diana Richards 01491 418767 exec@henley.ac.uk henley.ac.uk/influence @HenleyExecEd


22 businessmag.co.uk


highly regarded than those who verbally bully their audience.”


Greetings and meetings


Creating a positive first impression helps us to set the tone for future engagement, and in one-to-one meetings, recognising cues and having a toolkit of skills will maximise the chances of a favourable outcome.


Dealing with disruptive or irritating people is a skill we can all develop. Henley’s Influence and Impact programme is full of tips to manage these scenarios, through speaking techniques, body language, posture and negotiating tactics.


According to Nelson, the responses we give in a face- to-face situation are crucial. “A culture of giving positive, constructive feedback encourages a sense of honesty, transparency and nurturing. This, in turn, leads to higher productivity, lower attrition and more effective teamwork.”


HM Revenue and Customs is now using RTI as it receives it to make automatic adjustments to Pay As You Earn (PAYE) tax codes, instead of waiting until the end of the tax year.


Their idea is to offer taxpayers more certainty that they are paying the right amount of tax throughout the year, which should, in theory, result in fewer unexpected bills in the case of underpayments.


This could be good news, especially for people who have fallen foul of HMRC due to no fault of their own, other than failing to notice that their tax code is incorrect. For example, this might occur if HMRC has misunderstood that they have more than one job, or that, despite earning over £100,000, they’ve been given a personal allowance. These relatively simple errors can be stressful when HMRC expects the underpayment to be settled immediately.


As employees start to receive an increase in notifications about changes to their tax codes, there may be a greater number of questions to answer. Employers with payroll systems that don’t have an ‘automatic flow’ will have more data updates to make.


Our advice is to remain vigilant and, should you receive a new coding notice, don’t assume


THE BUSINESS MAGAZINE – THAMES VALLEY – JULY/AUGUST 2017


that nothing further will change during the year.


Regarding auto-enrolment, since April staging dates have been issued which businesses who haven’t already fulfilled their duties cannot ignore. Employers who are late meeting their staging date must tell The Pensions Regulator immediately. They may need to pay a fine but above all they’ll need to backdate enrolment of their employees in a pension scheme and make any contributions that they should have already made.


If you’re in doubt about your responsibilities don’t bury your head in the sand, take professional advice.


For further information: hwca.com


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