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5 Steps to On-Boarding New Personal Trainers


Build a highly-skilled team and be the manager that everyone wants to work for


BY JODI RUMACK


There is no perfect plan that works for everyone, but here are five steps to successfully on-boarding new trainers.


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1. Caring As the old adage says, “People don’t


care how much you know until they know how much you care.” Your new trainers want to know that you genu- inely care on a personal level, not that you just need them to help build your


22 Fitness Business Canada March/April 2016


ou have found two new per- sonal trainers to join your team. Awesome! But what can you do to make sure they stay?


business and generate revenue. To do this, focus on goal setting.


Take time, outside of the club, to get to know what is important to them in various aspects of their lives—career, family, friends, financial, skill develop- ment, hobbies, etc. Write everything down so you can remember it all and can easily refer back to it later. This in- formation is the driving force pushing your new trainer to work hard. Later on, if a little motivation is required, use the goal setting information to re- mind them why they decided to work with you in the first place.


2. Training For new trainers to be successful, it


is your responsibility to teach them all the skills they require. Here are a few things to consider:


a. Teach the skills they will need to use first, first. For example, teach them how to answer the club phone. Even if this isn’t their role, it is important for them to know how to perform basic functions of the club so they can contrib- ute to the team and never feel helpless.


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