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Kelsie Beasley

Darrik Smith

Casie Nishi

our recreation centre. Students from local high schools helped plant the plants and flowers which meet the sensory needs of children, especially those with special needs. In 2005, our centre added the

Snoezelen Multi-Sensory Room which is filled with colourful objects and im- ages and pleasant sounds and smells. The room was built specifically for children who have sensory or learning disabilities. It was renovated and ex- panded in 2014, and it is equipped with a wheelchair-accessible ramp and lift. Our aquatic facilities include a

wheelchair-accessible ramp and a lift, and the pool is equipped with a water curtain, jets and geysers. Within the family change rooms, there are whirl- pools that may be accessed by anyone with a membership. Our indoor track has a guiderail

around its outside perimeter to assist persons with mobility issues. In our fieldhouse, we have several wheel- chair-accessible selectorized resistance machines as well as cardio equip- ment that is designed for people with disabilities.

Kelsie Beasley personal trainer and fitness instructor Caledon Centre for Recreation and Wellness Bolton, Ontario

those individuals with a disability or special needs. A warm water pool with a permanent chair ramp, door open- ers throughout the facility, elevator to the lower level, private change rooms designed for those requiring assis- tance, lowered counter areas, wheel chair accessible resistance equipment


t the Wellness Institute, our 80,000 square foot fitness facility was designed to pro- mote ease of participation for

positioned to allow room to maneu- ver, along with our qualified exercise professionals who are available at all times to help members with modifica- tions or equipment recommendations. We encourage free attendance of

support persons for members and cli- ents with disabilities. Recognizing that not all facilities in our community are fully accessible, we have developed community partnerships with agencies that provide services to people with disabilities and we offer reduced mem- bership rates or free access. We also provide work experience for

individuals with disabilities as another way of accommodating and being in- clusive in our overall community.

Casie Nishi executive director, The Wellness Institute Winnipeg, Manitoba


t the Canada Games Complex, we pride ourselves in our inclusivity and acces- sibility. We offer adapted fit-

ness programs that are low impact and seated in nature. We also formed part- nerships with community organiza- tions that help by offering specialized tours of our facility geared toward our accessible population. Being a part of a Municipal Corporation, we also of- fer what’s called “Inclusion Services”, which is a free program geared toward the support, supervision, and facilita- tion of participation in our city’s rec- reation and culture programming for our accessible community. Having a service like Inclusion Services dramati- cally helps to reduce barriers to those who wish to participate but may re- quire some help to do so in a fully-en- gaged manner. Our facility also offers selectorized equipment that is fully

accessible to participants who use a wheelchair, with the seats swinging out of the way to allow the participant access to the machine. We also now have a total of four NuStep T5 models, which are fully accessible and have a step-through design and a seat that swivels 360 degrees, making transfers to the equipment very friendly. Lastly, we offer large and accommodating change areas specifically geared to- ward our accessible population.

Darrik Smith program supervisor – adult fitness & wellness Corporation of the City of Thunder Bay Canada Games Complex

Thunder Bay, Ontario A

t Medcan, our modern facil- ity supports all of our clients' needs and goals no matter what the circumstances. Our

facility, including the change rooms and fitness area, is wheelchair acces- sible. Our fitness professionals have a wide range of specialized expertise and certifications that allow us to match each client with a trainer who can pro- vide the most appropriate care. Most importantly, the Medcan environment and culture is supportive, open and de- signed to help all clients with physical and mental challenges to feel comfort- able in the environment.

Medcan Toronto, Ontario


How do you maintain a high level of member satisfaction during club renovations?

To respond to this question or to suggest a question for a future Q&A, contact Stephen Longwell at

March/April 2016 Fitness Business Canada 13

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