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SHOW REPORT


TEA members gather for a group photograph


Mixer events provide the chance to network and socialise


SATE has become an annual tradition for TEA members


Networking is an important aspect of the SATE experience


TEA has over 1,000 industry members


president, suggested the acronym should be EATS, not SATE. Not everything is about story, he said. He suggested play is just as important and that we’re stuck on stories as a holdover from the film industry. He went on to share with the delegates that not only is play older than story, but mammals are the only species that play. Garlington talked about how in a story the protagonist is controlled by the author, but in play scenarios the protagonist is controlled by the user. He explained it as “showing” versus “doing” and suggested the word interactive – while overused – is code for personalisation. James Anderson and Matthew Dawson


from Forrec talked about what they have learned about the context of experiences. Having worked on projects and with clients outside of North America for more than 20 years, they had lots of great insight to share on how to understand the experience clients really want when there are cultural and language barriers. They emphasized careful listening and total immersion in cultures as being critical to success. And they also talked about their secret weapon – being really Canadian.


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ONE COMMENT WAS CRITICAL – WHETHER A STORY IS BASED ON HISTORICAL EVENTS, AN EXISTING IP OR AN ORIGINAL PREMISE: DESIGN AS IF PEOPLE KNOW NOTHING


Narrative experiences present perfect


opportunities to expand on the idea of living characters by building a world and the community in it. Cory Rouse from Walt Disney Imagineering shared the background on a project that was based on a simple premise – what if Frontierland were a real town? A construct where guests assume roles and interact within the land, guided and inspired by a group of actors cast in key roles? The resulting interactions are more meaningful because the guests were part of the story, writing it in realtime as part of the action, not just as observers. The idea was to see what would happen if Frontierland was a real town and the sense of community was evi- dent. Presented with a problem and then given permission to solve it, guests built relationships with each other and deeper connections with the place. They created a community, connecting place and content to create a memorable experience.


Read Attractions Management online attractionsmanagement.com/digital Conference co-chairs Aram Ebben


of exp and Stefan Lawrence of ReThink Leisure Entertainment reunited the team of segment chairs from SATE 2013 in Savannah, Georgia. As the finale to the conference, they joined the chairs and many of the speakers on stage to draw out conclusions from the group on how storytelling, architecture, technology work together to create experiences. Out of these conversations,


clear themes emerged. All agreed extraordinary experiences change the way we feel, even if we’re also focused on having an impact on others. This emotional impact is critical. The other key to creating great experiences is that they’re shared. Whether you’re part of a large group sharing something exciting and emotional in person or you’re using technology to share, you’re part of the story – with your larger community of friends and family. l


AM 4 2014 ©Cybertrek 2014


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